illustrator problem with agm.dll, cant save anything in ilustrator

Discussion in 'Software' started by FlaviusFrant, Jan 11, 2009.

  1. FlaviusFrant

    FlaviusFrant Private E-2

    Hi, recently I have been dealing with a nasty problem, I couldn't save anything in illustrator, whenever I tried the program would close and I would get the message that ilustrator.exe crashed and that there is a problem with " agm.dll " module.
    Because I couldn't find a real and quick solution to the problem I reinstalled my operating system just to get away with it, but the problem came back every time.
    I found some answers on some forums that deleting the preference files might help(C:\Documents and Settings\???yourUserName???\Application Data\Adobe\Adobe Illustrator CS3 Settings) and so I did, but i dind't helped in my case,
    Then I found another post sayn that after instaling printer driver the problem was solved, well i didn't even had a printer, but it crossed my mind to check the Print Spooler service, and as i thought the Print Spooler service was stopped, after turning it on and restarting the problem was solved ! (to check the Print Spooler service go to :Start/Run, type in the Run Window:
    msconfig , a window will appear, go to the Services tab and search for the Print Spooler service, make sure it is one even though u dont need it, it seems ilustrator does ) after turn it on restart you pc and everything should be ok now. ;)
     
  2. macdse

    macdse Private E-2

    Wow FlaviusFrant you have only made one post and it was a post that counted. Thank you so much for showing me how to avoid this crash.

    I did however have to do it a bit different.

    I had to go to
    Start/Control Panel/Administrative Tools/Services

    and then from there I had to start my print spooler and I set it to automatic.

    Again, thank you so much for taking the time to post your finding.

    I am very greatful.
     
  3. FlaviusFrant

    FlaviusFrant Private E-2

    Hehe, nice :) , I've just finished the first draft of my portfolio, Adobe Illustrator was involved :) have a look at : l i f e c a n o n .com
     

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