Im about to go insaaaaaaane! Runtime Error IE and Windows Explorer

I am running Windows Vista Business 32 bit, Intel Xeon 3.4 GHz processor, 2046 MB RAM on a Dell Precision 670. I keep getting this message when I open IE, explorer and control panel:-

Microsoft Visual C++ Runtime Library

Runtime Error

Program C:\Windows\explorer.exe

This application has requested the Runtime to terminate it in an unusual way.

Please contact the application's support team for more information.

I get this when I start Internet explorer, windows explorer, control panel.

I can run any other program fine.

If I leave the error box open I can still use ie and explorer in the background and if I open extra windows, eg. mydocs, more error boxes open up. As soon as I click the error box, explorer closes.

I do not have google toolbar or common name on my pc. I know that two of the solutions are to remove these.

I have scoured the net for help and Microsoft have been useless in fixing apart from saying to reformat and reinstall everything! Stuff that for now!

I installed a Star force driver recently for my disk drive as I kept getting messages telling me to update it. I am not sure if that caused the problem, could be coincidence!! I have since removed the driver but the problem remains.

I have run spybot, adaware, tuneup utils, regcure, ashampoo. They have found nothing suspicious.

I removed all instances of commonname.com from the registry as I was told this could be causing the problem.

I am totally lost for a solution and I know you guys are s*** hot at helping people so I thought I would ask for help here!

Thanks in advance

Sarah (and my naughty PC)

 

Hi Sarah,

If you have any toolbars installed (Google Toolbar), uninstall them and see if that stops the runtime error.

Steve

 

first they already said that they dont have google toolbars

second have you tried running ccleaner if not run the registry/issues(not quite sure which this version goes by one or the other) tab on the left and see if that could solve the issue for it

here's the link if u dont have it already

http://www.majorgeeks.com/CCleaner_d5125.html

good luck

hope that helps

Wolf

 

I had the same problem exactly 15 month ago, i solved that by running the application BHO captor, then i disable the suspecious DLL entries one by one after rebooting and the error disapeared, u can find the BHO captor there : http://www.scanwith.com/download/BHOCaptor.htm

Hope it can help u like it helped me

 

Thanks guys

I will get to work trying out your possible solutions and get back to you when done!

Ta very muchly!

 

da

 

Okey Dokey my fellow PC junkies.

The ccleaner found a few things and fixed said problems. Reboot - still get runtime error. Blast!

Ran BHO thingy and the only things listed are:-

1. Skype add on (Mastermind) - This has been on for a while so dont think that should cause a prob, ill have a go at deactivating though and see what happens.

2. SACert Class - a sys32 soft ahead cert

3. SSV Helper class - a java file

and lastly

4. Windows live sign in helper

I will be back shortly with updated news after de-activation (only plan to try skype and live sign in, dont really want to be messin with sys32 or java stuff!

Thanks again!

 

have u run any registry cleaners?

Wolf

 

Hi Wolf

Yep. I ran the tune up utils registry cleaner and then the regcure.

I deactivated the plug ins but the problem will not go away. I am thinking maybe I will need to do a reinstall??!?

 

do you want a hijack this log?

 

Wooooooooooooohoooooooooooo!

I just went into manage ad ons in IE and disabled ALL OF THEM! This worked. OMG I am so happy!

Thank you Wolf for your help. Now you will be able to advise anyone else with the same problem! I want the credit though! hehe

Take care mate
xx

 

umm yes but make sure it is in an attachment file or unless u'd rather do it on your own just simply follow these instructions

http://www.help2go.com/component/detective/

good luck

Wolf

 

so you dont have any pop ups now?

P.S. CONGRATS i hope i helped somewhat



Wolf

 

Just wanted to enable the ad ons one by one to see which one it was and it was SA Cert Class SoftAhead Inc

Just thought you might like to know for future reference.:wave

 

Correct. No more error pop ups! I re-enabled the add on I mentioned - SA Cert -

and the error messages came back so that one was the culprit so it is forever disabled!

Au revoir!