I'm using Win 98 and I think I've been hijacked, BAD?

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Habs Fan, Nov 28, 2004.

  1. Habs Fan

    Habs Fan Private E-2

    For a while my home page would be (about:blank) and even though I would change it back to (www.yahoo.com) it would always revert back to (about:blank) every time I reloaded the browser.

    Also I have noticed in the add/remove programs section on my computer that there is a program called "search assistant uninstall" there. I can't remove it and I can't access it to see what it's properties are.

    A third thing I noticed on my browser was that whenever I went to my onlline banking site, I noticed that at the bottom of the browser it said (Opening www.webmasterscash.com). The page was so slow loading up that I just ended it there.

    I've used SpyBot, Ad-Aware SE, and HijackThis as well as a couple of online virus scans. On virus scan in particular, Micro Trend's Housecall, noted that I had the following;

    TROJ SMALL.GR Non Cleanable C:\q.exe

    I couldn't find any descriptions of this but I deleted it nonetheless.
     
  2. PhilliePhan

    PhilliePhan Guest

    Hi Habs Fan,

    I know that you have probably done much of this already, but please take a run through the Cleanup Tutorial HERE:

    READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan and Virus Removal

    This will remove a lot of stuff that would otherwise clog a HJT log.

    Please note the steps that you are able to complete and the ones that give you problems. Note that you need to be in Safe Mode with System Restore OFF (if you have it - you didn't give OS) and have the Viewing of Hidden Files ENABLED as per the instructions in the link. Make sure to do the Online Scans.

    Post back and let us know how you fared. Also, send us a HijackThis Log. Make sure to follow the instructions below:

    Note that your HijackThis should be up-to-date (v1.98.2) and MUST be extracted to its own safe folder - C:\Program Files\HijackThis!

    If you need a Fresh Download of HJT, get it HERE: HijackThis 1.98.2

    Also note that, before you scan, you MUST close all running programs including your web browser, e-mail and items in the system tray.

    Please save your HJT Log and attach it via the "Manage Attachments" tool in the Additional Options section when you post.

    Somebody will try to take a look when they get a chance.

    Best luck :)
    PP
     
  3. Habs Fan

    Habs Fan Private E-2

    Sorry PhillePhan ..... I think I put it in the Title but i probably should have placed it in the message as well. The operating system I'm using is Windows 98. I know it is old but up until now it's been great.

    I'm gonna start with the ReadMeFirst Tutorial you suggested and then I'll post a HiJackThis Log.

    Thanks
     
  4. PhilliePhan

    PhilliePhan Guest

    That you did! I've got a canned spiel that I copy and paste & forgot to take that out. But hey, the way I look at it, I mess up far fewer times than the people who read the HJT instructions and still run it from a TEMP folder. So, I trust you'll not be doing that?! ;)

    I probably won't be checking back until Monday evening - Just to let you know.

    Best :)
    PP
     
  5. Habs Fan

    Habs Fan Private E-2

    PhillePhan ..... here's my log file.

    A couple of points though ..... I could not run the Symantec Security Check ..... I waited 30 mins for the first download to complete and about 20 mins next time ..... all it kept saying was "Downloading Active X"

    Anyways hope this helps
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please do not attach HJT logs as .doc files. Save them to the default .log or a .txt file and upload it with one of those extensions. We would also prefer that HijackThis not be run from C:\MY DOCUMENTS

    It is not a document. It is a program.
    Also, WORD should not be running when using HJT.
    C:\WINDOWS\DESKTOP\MICROSOFT WORD\OFFICE\WINWORD.EXE

    You should to follow the directions in How to Protect yourself from malware!
    and remove MS Java.

    Other than the above, your HJT log looks okay!

    When you tried the Symantec scan, were you using IE?
     
  7. Habs Fan

    Habs Fan Private E-2

    Chas

    yes I was using IE when I tried to scan using Symantec. I apologise for the Word but the logs for HJT usually come up in notepad and for some reason I couldn't upload notepad. My apologises.

    I thank you guys for your help. So does this mean that my Computer is okay now? I know that you guys cannot be expected to give guarantees but would you, based on what you know trust using my computer now?

    Also, one further question; I still have "Search Assistant Uninstall" on my add/remove programs. When I try to remove it nothing happens. Is this okay or something I should concern myself with?

    Once again, thanks for your time. I know you guys are very busy and I appreciate the time you took to help me out.
     
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Notepad defaults to .txt files normally but HijackThis causes the files to be save to a .log file. Both of the extensions are uploadable here.

    Yes, your PC is okay now but you need to get rid of the unsupported and problematic MS Java A.S.A.P. to avoid other problems with hijackers (especially CWS).

    For the Search Assistant problem, thy the below:
    - Click Start, Run, and in the Open box enter "regedit" (without the quotes). Now navigate thru the registry to:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

    - Click the [+] next to uninstall. Scroll down until you see the NAMES of programs (skip past the lines with numbers in {,} ). See if you can find any of the following listed:

    HSA = Home Search Agent or Home_Search_Assistent
    SA = Search Assistant
    SE = Search Extender
    SW = Shopping Wizzard

    If you find any of them, select one at a time, and hit your delete key. Once you delete all three, you can exit the registry editor.

    As an alternate approach save the following 4 lines to a file called hsafix.reg, then using windows explorer double click on the hsafix.reg file a merge the fix into the registry.
    REGEDIT4
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\HSA]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SE]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SW]


    You're welcome.
     

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