Infected computer, kills all scanners

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by pupchow, Sep 13, 2009.

  1. pupchow

    pupchow Private E-2

    Hey, my computer was recently infected with a ton of malware and I dont know where to start. Anything that attempts to scan what's infecting this computer is immediately closed and I can no longer open up those .exe's anymore. I was only able to get two logs so please help me if you can.
     

    Attached Files:

  2. pupchow

    pupchow Private E-2

    Went into ultimate boot disc and cleared out most of the trojans but alot of antivirus stuff is still being blocked. I can run more programs now so I'll post different logs now. Please disregard the past logs above and look at these please.
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Sorry to have to give you the bad news. You have several bad infections and one of them is so bad that you will have to do a total clean reinstall.

    Your logs show that your Windows Operating system files have become infected by a Virut infection and there is no known reliable fix for this. In addition there are many many other infected files. We could spend a lot of time trying to remove this infection, but odds are that it will not work because the nature of the infection has so many executable system files infected that as soon as we fix one file, other files that are infected will almost immediately or upon the next reboot, just reinfect the files. In addition, your PC would still basically be unreliable/untrustworthy even if we manage to fix the infected files that we can see since there could be many more that we are not seeing.

    The safest thing for you to do is backup your personal data immediately since your PC could possibly become unbootable at any point in time. Do not back up any executable files. This includes programs that you have downloaded since any of them could be infected. Anything you may have already backed up that is an executable type file (things you downloaded to install programs....etc) are most likely infected and will cause you to be reinfected if you reuse these files.

    Once you backup, you need to format partitions and reinstall Windows and all other software especially your protection software. Then install all updates for all software. DO NOT reinstall from any executable file backups you made while this PC was infected or you will just be reinstalling the infection.
     

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