installation problem

Discussion in 'Software' started by wendywoo56, Apr 7, 2010.

  1. wendywoo56

    wendywoo56 Private E-2

    I just recieved the 2 new nancy drew games. I installed WARNING AT WAVERLY ACADEMY without problems but when I tried installing RANSOM OF THE SEVEN SHIPS the 1st disc installed without problem but the 2nd disc throws up " a file that is required cannot be installed because the cabinet file RAN 110.cab is not digitally signed. That may indicate the cabinet file is corrupt." I have tried copying files into new folder on desktop and installing from there but now I get a message saying "the installer has encounted an unexpected error installing this package. This may indicate a problem with this package, The error code is 2349.'
    Any ideas as to what the problem is. I don't think it is my computer as the other game installed without problems . I read it may have something to do with regestry problems. I have just run cc cleaner & Clary
    Sorry for long post.
    Cheers
    Wendy
     
  2. thesmokingun

    thesmokingun MajorGeek

    might be a scratch or marking on the disc?
     
  3. wendywoo56

    wendywoo56 Private E-2

    Thanks for your reply much appreciated. There are no scratches or marks on the disc that I can see that was the first thing I checked. This is brand new straight out of the shrink wrap. The person I bought them off has been great & will replace them if we can't get them working.
     
  4. thesmokingun

    thesmokingun MajorGeek

    is it legit/store bought or a copy?
     
  5. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    Could you also let us know what Windows version and Service Pack (if applicable) you are running?
     
  6. Nedlamar

    Nedlamar MajorGeek

    Just a shot but you could try "Right clicking the cd/dvd drive" and "Open/Explore" the disc, fine the AutoRun..exe and run it from there, I've had discs in the past with similar problems and this has sometimes worked.
     
  7. wendywoo56

    wendywoo56 Private E-2

    Thanks for all your replys....Yes it is legit....bought from the same guy I get all my Nancy Drews from they come straight from usa. Never has a prob lem before with any of the, looking on herinteractive site I can see there are people having same trouble as me with this game so looks like it is a a disc prob. Not to worry a replacement disc is being sent so can't ask for more then that.
    Again thanks for all your help
    Hugs Wendy
     

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