Intermittant Return to Home Screen Fault

Hi,
Perhaps I had better explain title.
When I am surfing some sites, for some unexplained reason I get a loud "crashing" sund over the speakers, and the screen reverts back to AOL home screen. This occurs randomly, the most recent being on MajorGeeks lounge, thread is "Free Giftfrom Newegg". The fault was also
occurring in Ebay, but has not done so for a week.
I have , over the last week, run Adware(daily), Spybot, Trend House Call. Taucan, and AVG6 is scheduled to run every evening. All with negative results. I have also cleaned and defragmented all drives with System Mechanic.
Specs are:-


Computer Profile Summary
Computer Name: Blue (in MSHOME)
Profile Date: 05 March 2004 10:11:15
Advisor Version: 6.1
Windows Logon: harry penn

Operating System System Model
Windows XP Professional Service Pack 1 (build 2600) No details available
Processor a Main Circuit Board b
2.10 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Gigabyte Technology Co., Ltd. GA-7VT600 1.x
Bus Clock: 167 megahertz
BIOS: Award Software International, Inc. F7 09/02/2003
Drives Memory Modules c,d
82.34 Gigabytes Usable Hard Drive Capacity
75.85 Gigabytes Hard Drive Free Space

ARTEC WRR-52Z [CD-ROM drive]
SONY DVD-ROM DDU1621 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

HDS722580VLAT20 [Hard drive] (82.35 GB) -- drive 0, s/n VNR21FC2RGUN8M, rev V32OA60A, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'A0' is Empty
Slot 'A1' is Empty
Slot 'A2' has 512 MB
Local Drive Volumes

c: (on drive 0) 20.58 GB 17.12 GB free
d: (on drive 0) 20.58 GB 19.08 GB free
e: (on drive 0) 20.58 GB 19.46 GB free
f: (on drive 0) 20.60 GB 20.19 GB free

Network Drives


Users Printers
local user accounts last logon
harry penn 05/03/2004 09:50:22 (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest 19/02/2004 11:49:05
HelpAssistant never


Marks a disabled account; Marks a locked account EPSON Stylus COLOR 880 on \\HPENN\Printer
EPSON Stylus COLOR 880 on USB001

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller NVIDIA GeForce FX 5200 [Display adapter]
Default Monitor
Default Monitor
Default Monitor
Proview 18.0 [Monitor] (18.0"vis, August 2000)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
VIA Rev 5 or later USB Universal Host Controller
VIA Rev 5 or later USB Universal Host Controller
VIA Rev 5 or later USB Universal Host Controller CMI8738/C3DX PCI Audio Device
MPU-401 Compatible MIDI Device
Standard Game Port
Standard Game Port
Communications Other Devices
U.S. Robotics 56K FAX EXT #2 [Modem]
Realtek RTL8139/810X Family PCI Fast Ethernet NIC
WAN (PPP/SLIP) Interface
Network Card MAC Address: 00:0D:61:AA:CF:00 HID-compliant device
USB Human Interface Device
Microsoft USB Internet Keyboard Pro
HID-compliant mouse
Microsoft Integrated USB Hub
Microsoft Internet Keyboard Pro Composite Device
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
Virus Protection
No AntiVirus details available
Installed Microsoft Hotfixes [Back to Top]
DataAccess
Q832483 on 18/02/2004 (details...)
Internet Explorer
Q330994 (details...)
Q832894 (details...)
SP1 (SP1)
Windows Media Player
Q828026 (details...)
WM817787 (details...)
WM828026 (details...)
SP0
Q828026 on 03/02/2004 (details...) Reinstall!
Windows XP
SP2
KB810243 on 04/02/2004 (details...)
KB817778 on 04/02/2004 (details...)
KB820291 on 04/02/2004 (details...)
KB821253 on 04/02/2004 (details...)
Windows XP
SP2 (continued)
KB822603 on 03/02/2004 (details...)
KB823182 on 03/02/2004 (details...)
KB824105 on 03/02/2004 (details...)
KB824141 on 03/02/2004 (details...)
KB824146 on 03/02/2004 (details...)
KB825119 on 03/02/2004 (details...)
KB826942 on 04/02/2004 (details...)
KB828028 on 18/02/2004 (details...)
KB828035 on 03/02/2004 (details...)
KB829558 on 04/02/2004 (details...)
Q322011 on 04/02/2004 (details...)
Q327979 on 04/02/2004 (details...) Reinstall!
Q814995 on 04/02/2004 (details...)
Q815411 on 04/02/2004 (details...)
Q819696 on 03/02/2004 (details...)

I have tried on various occasions to reinstall Q327979, but without success.
This machine is networked with another at my home, but fault occurs even when network is not opened. A check on the other machine does not show any faults.

If an answer is viable, please remeber I am an ancient old codger, so please laymans language!
Thanks in advance,
Harry.

 

AOL and all those FNJs have finally broken your PC Harry!



j/k agreed with AbbySue, sounds like you caught some kind of hijacker, your HJT log should expose the bugger.

I like the crashing sound tho, nice touch

 

I knew someone would knock AOL!!

 

Definitely fix those 1st 2 lines that robo listed, Harry. Then reboot and delete the C:\WINDOWS\l5tk23.dll file. That might take care of the problem right there. If it doesn't we can look at the AOL stuff. I agree - nice clean log.

 

Robo,
Thanks for quick answer, but as I said I don`t really now how to handle Highjack this. Would it be catastrophic to delete all those you mentioned, bearing in mind I have no real sensitive material,or anything that I`m really bothered about?

Harry

 

Alan,
Thanks for advice ,will do that.


Sorry for first reply ,we must have crossed.

Harry.

 

Alan,
Done as you suggested,rebooted, couldn`t find l5tk23.dll, but that was listed on the ones Robo suggested.
Unfortunately still same problem
Perhaps a further clue, the fault is now occurring when I open Aol, and also when I open this site, but I just wait and then I can proceed here.

(trying to describe faults it is difficult to be precise.)

Harry.

 

Robo
I am using AOL9 ( Beta) we dont have full AOL9 in uk yet.
Cleaned out cookies and temp internet files - -- no change
Turned off AOL pop-up controls - - --- no change
Turned off system mechanic popup controls - - - - BINGO , no noise and page opens correctly!!!!

Many thanks to you and Alan, for getting rid of a somewhat strange fault , as it seems to be inspired by a device which is purported to help!

BTW it was a wav file

Happy Harry!

 

Good work, Harry


System Mechanic, eh? I'll have to put that on my list of undesirable proggies...

 

Alan,
This is the first and only thing that has gone wrong with System Mechanicand I have been using the tool for some time now.

Harry.