intermittent loss of Internet connectivity

debodun · Jan 31, 2015

For the last few weeks, I suddenly lose Internet connection every few days. The network icon in the toolbar looks normal (no red X, blue circle or yellow triangle) and if I click on it, it says I have Internet access. I found if I unplug the modem and reboot it, I can re-establish the connectivity, but it doesn't seem to me that I should have to keep doing this. Is this most likely a problem with my modem, computer or my ISP?

Eldon · Feb 1, 2015

It's probably your ISP. I have the same problem. It throttles your connection. Visit 'The Lounge' and have a look at this thread.

http://forums.majorgeeks.com/showthread.php?t=290528

plodr · Feb 1, 2015

What is the brand and model of modem?
About how old is it?
Who is your ISP?

DavidGP · Feb 2, 2015

Hi

Have you spoken to your ISP yet, I would do so. If you have neighbours who have same ISP ask them if they are having issues as it could be an issue with telecoms exchange or cable route, can happen when roadworks, weather has caused issues.

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intermittent loss of Internet connectivity

debodun Private E-2

Eldon Major Geek Extraordinaire

plodr MajorGeek Super Extraordinaire Moderator Staff Member

DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member