Internal Error 2343

Discussion in 'Software' started by yorkie, Dec 8, 2004.

  1. yorkie

    yorkie Private E-2

    My Hp photosmart 7550 printer "Lost" it's connection, or so the computer said. I uninstalled the printer, reinstalled and got the internal error 2343 message. I made a back up copy, run REGEDIT, HKEY_class root, Installer, products and looked for the error with no luck. I then uninstalled the USB's and reinstalled them. Still with no luck. I am also getting HPlZ311 trying to configure. I am running XP with SP2. Any suggestions? I also run all the software, spyware,ect. that you suggest. Thank you, Yorkie
     
    yorkie, Dec 8, 2004
    #1
  2. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    I wonder if you have the latest motherboard drivers installed? HP should have them for download. I checked their website and there is no error like that listed for that printer. Heres their driver page, though I dont think it will help:

    http://h10025.www1.hp.com/ewfrf/wc/softwareList?lc=en&lang=en&cc=us&dlc=en&product=72891&os=228

    For the board drivers, you could try the Intel drivers, though I have seen where a HP or other brand name would not install, but its worth a try.

    http://majorgeeks.com/download1667.html

    Let me know
     
    Major Attitude, Dec 8, 2004
    #2
  3. yorkie

    yorkie Private E-2

    Hp instrucked me to restore system, to when I was not haveing the error. I CRASHED!!!! Now it won't do anything. I can't even load the driver and application recovery software. I guess I'll have to take it in. thanks for your help One Crashed yorkie
     
    yorkie, Dec 8, 2004
    #3
  4. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    Hmm, you could check the drivers and choose the option to roll back, that may help, otherwise, try the board drivers. Neither will hurt before taking it in. I would really like to see the effect of the board drivers, since a store could charge you a couple hours just to install them.
     
    Major Attitude, Dec 8, 2004
    #4
  5. yorkie

    yorkie Private E-2

    This was a night mare. The store checked the drives and everything was ok there. So I installed the recovery software. It makes me sick to think that I lost everything. Is there anything to help recover the lost files now? Thanks yorkie
     
    yorkie, Dec 9, 2004
    #5

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