Internet Connection Issues Running Vista

Trying to connect a laptop running Vista Home software to an existing home network... which currently has 3 wireless devises operating smoothly on the network. The Vista laptop connects to the network easily enough, but has no internet connection. The system gives an error message indicating there's a problem with my modem or router. Below are steps I have tried a number of times.

Re-booted the modem, router and laptop

Automatically get new IP settings for network adapter “Wireless Network Connection”

Reset network adapter “Wireless Network Connection”

Updated wireless network adapter

Uninstalled & reinstalled the adapter

Any other suggestions would be appreciated. Thanks

 

On the problem machine open a command window and type ipconfig /all. Ctrl + C to copy it and paste here.

 

Thanks: After running ipconfig while I was trying to connect wirelessly... I connected via ethernet to supply this info.

*********

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Brook>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : NewLaptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter

Physical Address. . . . . . . . . : 00-1C-26-C7-57-2D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.12(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, March 31, 2020 11:06:14 AM
Lease Expires . . . . . . . . . . : Wednesday, April 01, 2020 11:06:12 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetLink (TM) Fast Ethernet
Physical Address. . . . . . . . . : 00-1B-38-53-7C-E5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{1E1966C2-FC8D-40C5-BE01-278D7193F
417}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

 

Thanks. All looks ok except perhaps DNS pointing at the router. Can you check the DNS setting on one of the other systems which does have internet?

 

The info below was from a laptop connected wirelessly to the same home network:
Microsoft Windows [Version 10.0.18362.720]
(c) 2019 Microsoft Corporation. All rights reserved.

C:\Users\brook>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : LAPTOP11212017
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 98-29-A6-11-99-60
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 1:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 76-6E-69-E9-D0-65
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #3
Physical Address. . . . . . . . . : 66-6E-69-E9-D0-65
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm Atheros QCA9377 Wireless Network Adapter
Physical Address. . . . . . . . . : 64-6E-69-E9-D0-65
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b4bd:d88b:a3d6:c33f%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.14(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, March 31, 2020 10:05:07 AM
Lease Expires . . . . . . . . . . : Thursday, April 2, 2020 7:40:49 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 107245161
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-21-72-1C-AC-98-29-A6-11-99-60
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 64-6E-69-E9-D0-66
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

C:\Users\brook>

 

OK, thanks. Your settings look good to me so I would recommend you run Tweaking.com Windows Repair. Run the Common Repairs and be sure to do so in Safe Mode.

 

Unfortunately, tweaking.com didn't fix the issue... and I ran all the repairs in Safe Mode. The Vista laptop doesn't appear to have any other issues, and all other devices connected to the network work fine... 2 laptops, 2 phones (Iphone & android), Ipad & 4 TVs utilizing YoutubeTV streaming service. A few years ago, the laptop running Vista worked fine on the network. This is a very strange issue. Fortunately, there is nothing of importance on the laptop.

 

Try this.
http://m.majorgeeks.com/files/details/complete_internet_repair_portable.html
You can run the program from a flash drive.

 

Hi there,

You network settings should look like the following:



If you set your Wi-Fi correctly to the above dialogs it should connect. Make sure your gateway IP address is your internet modem address...

Make sure all your laptops have a different IP address... 192.168.1.10 ... >> up to >> ...192.168..1.15 or whatever... if they have the same address they will not connect...

 

Thanks all. Have tried ALL suggestions, but nothing works. Think I'm about ready to toss this old laptop. Afterall, I have other up to date devices with all my info in tact. I was simply attempting to resurrect this dinosaur so my technically challenged wife might be able to learn how to send/receive email and search the internet. Truth be told... at 75 she's not that interested. Thanks again.

 

To gain her attention you will need to put a fully working laptop in front of her and pull up something she might just be interested in. Offering her an old system with issues will just turn her off.