internet connection problem

My computer developed severe problems so I have installed the ethernet card in another one which is virtually the same make and model but although the cable box and the card are on and seem to be working properly I am unable to get online. System keeps telling me there is no internet connection. I have tried different applicable drivers downloaded on another computer and put on disk and floppies but nothing works. I have a surfboard cable modem provided by my isp who checked and told me all was well at their end so I am at a loss as to what to try next. does anyone have any suggestions short og GBH ? thanks in advance maginty:cry

 

Welcome to Major Geeks.
Have you tried a hard reset of the modem box?
Pull the power plug for about 30 seconds.
Then plug it back in.
Forces the box to reset the IP address.

 

Hi, thanks for trying to help but pulling the plug has made no difference. there is nothing in the internet connection box so I take that to mean there is no apparent connection at all. regards maginty

 

Carnac says check the ID10T card to make sure it's seated.

 

Hi,
thanks to all who offered suggestions. I have solved the problem and blush to admit the IDIOT card was NOT seated correctly. All is well now till the next screw up!!
regards maginty

 

plodr said:

Thanks for letting us know.
It opens a lot more than people are willing to report.

rolleyes

that's a fact

 

Does indeed take a big person to admit something instead of making excuses.
You should be commended.

 

This of it this way... it was easy to fix.

Extra points to you for admitting a mistake, far too few computer people do that.