Internet Connection Problem

Hi Friendly People

I am having a problem with my Internet connection. I was streaming the other night and my internet was fine. I turned on my computer the next day and my internet connnection speed had dropped from 105mbps to 1.30mbps the upload sp dropped from roughly 6mbps to 0.75mps..
There was some maintenance from virgin in my area around the time of this happening but that is all fixed now.
Its weird because the connection still works, its just very limited..

Here is the thing when i take my Ethernet cable out of my desktop and put it in my laptop i get my max download and upload speeds of 105mbps and 6mbps, so i think it might be my network card.
I have updated the driver with no success, i uninstalled the driver with no success. i have scanned for malware. pups etc and got nothing.. Should i try the deep clean on the malware page?

My computer is an intel i56000
Windows 10 64x
1TB HD
GTX 1060
16GB Ram

I enclosed shots of the system information, not sure if that will help though.. but just thought i would show you. Cheers guys

Thanks

Tick

 

well, network cards are cheap and an easy fix if it works.
only other thought ... did windows update itself?
not that ms updates ever break things, but something to check...
good luck with it.

 

I hope they are cheap lol

It did update itself but worked fine for a few days then conked out..
Do you think it is the card as the connection works on my laptop?

Also are network cards universal? or will i need a specific one for my particular motherboard?

Many thanks

Tick

 

Your ethernet adapter is most likely integrated into the system board. On many laptops the WiFi is card specific, but a hardwired card will install to the PCIe bus on your desktop or via a USB port.

I'd spend a little extra for an Intel card:

https://www.newegg.com/Product/Prod...36&cm_re=ethernet_card-_-33-106-036-_-Product

 

Hey

sorry about the late response, been away for xmas.. My computer is a Gaming deskop, I am not sure if th card is built into the motherboard or not so will have to check.. so if it is i will have to buy one that connects through a USB?

thanks

Tick

 

Hi Tim

But i also Stream games so need a good connection, will a wifi on be better thank a cable? I thought cable were faster and more reliable?

 

No. You've already been given a solution:

Install this and just don't use the integrated Ethernet port.

 

You might want to all so call your service provider to come out and check your system.If your lines are more than 5 years old they might need to be looked at for a bad connection some where.Either in the home or on the outside of the house or pool.

 

Hi

I dont think it is the provider. when i plug my ethernet cable into my laptop i get the full speed that my service provides.

I am currently seeing if my computer is covered by the 3 year warranty i got, it says 3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour) so i am not sure i will get it fixed for free as i got mine in july time 2016

The motherboard is ASUS® H110M-R: Micro-ATX, DDR4, LG1151, USB 3.0, SATA 6GBs will that fit the component that the mechanic said? thats if PcSpecialist wont fix it

Thanks

 

Yes. it will fit in either of the two open PCIe slots adjacent to the graphics card slot.

 

Hi

Sorry to ask another question i just want to be sure before i purchase and put in the network card in my machine.. I googled my motherboard and couldnt find my one for some reason.. I just want to make sure i am looking at the correct PCI slot.. I have taken a pic of the inside of my machine and put a red square around where i think it goes and seemingly the only slots available..

Cheers

Tick

 

Those are your PCIe slots.

 

Ok Thank you so much for your help and apologies if i have been a pain i just have to make sure things are correct if i am going to spend money and mess with my machine

 

Hey guys

It is still not working properly..

I bought my new network card one that was slightly different but i was told by reputable company that the card would work it is a
Intel (R) Gigabit CT Desktop Adapter which i have installed.

The computer picks up the card and allows access to the internet but only at roughly 1.15 mbps again. I am really confused, i thought it might be the wire so i plugged that into my laptop and i get 105mbps..
I tried to download and install the latest drivers but on installation its says no intel card installed.
I have no idea what else it could be

Is it the motherboard? Everything else works ok i can even Play a game online ark Survival Evolved..

Cheers

Tick

 

Hello

Yes it does, i have been trying to run intel driver and support assistant but it wont scan. And when i look for the correct driver it just puts me back to the Driver and support assistant

The intel Scan thing is the only thing that works.. and it finds the Network Card.. Could it be the motherboard?

Very frustrating lol

 

Update i got the driver scan to work (was using a VPN) and it too picked up the card but it wont take me top any updated drivers

 

Another update.. The network card appears to be working now, i have no idea what i did, maybe it was disabling the VPN and allowing the scan to happen.. I hope it keeps working from now on..

Many thanks for you assistance

 

Ah ok.. never thought of that..

Thanks for taking the time to respond and having patience with me