Internet explorer appcrash

Discussion in 'Software' started by cranport, Feb 9, 2010.

  1. cranport

    cranport Private E-2

    IE8 continually says it needs to close, the window appears but explorer never actually closes, here is the text given:

    Problem Event Name: APPCRASH
    Application Name: iexplore.exe
    Application Version: 8.0.6001.18882
    Application Timestamp: 4b3ed243
    Fault Module Name: urlmon.dll
    Fault Module Version: 8.0.6001.18882
    Fault Module Timestamp: 4b3ee9d0
    Exception Code: c0000005
    Exception Offset: 000a6ed6
    OS Version: 6.0.6002.2.2.0.256.6
    Locale ID: 1033
    Additional Information 1: fd00
    Additional Information 2: ea6f5fe8924aaa756324d57f87834160
    Additional Information 3: fd00
    Additional Information 4: ea6f5fe8924aaa756324d57f87834160

    I am running Vista and ran superantispyware just to make sure I don't have a bug.

    Any ideas?

    Thanks in advance!
     
  2. plodr

    plodr Major Geek Super Extraordinaire

  3. Noone

    Noone Private E-2

    You are using IE8, so try running IE in "safe mode", without any BHO/toolbar/plugins running by doing Start -> Run -> and typing "iexplore.exe -extoff". If the problem goes away you can reset all your installed excess stuff that's causing the problem from the Internet Options control panel. Under the Advanced tab there is a "Reset..." button that will do that.

    If this doesn't work, you can try to completely uninstall IE8 from Vista following these instructions. Be sure to have another browser installed before you do this so you can reinstall IE8 from Microsoft's site, here.
     
    Last edited: Feb 10, 2010

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