Internet explorer error message?File extension Malware?

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by MattG., Sep 30, 2015.

  1. MattG.

    MattG. Private E-2



    So my Moms HP Internet explorers gives the error message Internet explorer has to shut down and gives option to go back to home page then doesn't let her search then re generates error message.

    Now This an"t my first Rodeo lol
    I"m a old pro stuff has changed but I kno the basics
    So first I scanned her computer with her Antivirus VIPER
    Nothing.
    2nd I ran Microsoft security essentials
    this 1's my fav. its smarter than most of the Programs I see today
    So I scanned the Internet explorer
    and Nothing but It scanned 2 items
    thats a key sign something is there.
    so i check the files in the computer
    scanning is .dll extension and heres what i got

    these files alll were scanned and Microsoft security essentials all said theres 2 files when there should be only 1 a Virus usually hides its self in programs files extensions,so before I give you the extensions
    I need to know which are key essential and which are Virus added
    now heres the list.
    F12Tools.dll
    DiagnosticsTap.dll watch this 1
    iedvtool.dll
    ieninstal
    ielowutil
    ieproxy.dll
    ieshims.dll
    iexplore
    jsdbgui.dll
    jsdebuggeride.dll this seems obvious
    Jsprofilerui.dll
    msdbg2.dll
    networkinspection.dll
    pdm.dll
    pdmproxy100.dll
    sqmapi.dll

    Ok so you see what i"m talking about
    what should I go after is there anythibng like the Old malwarebytes Thanks
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Just because Internet Explorer is crashing, it does not mean that you have an infection. You could have a problem in Internet Explorer with an add-on or some other issue. You should try running without any add-ons.

    None of the files you listed are problems. They are all valid and required.

    If you want to really know if you have any malware on your PC, the below is what we suggest that you follow the below procedure:

    READ & RUN ME FIRST. Malware Removal Guide
     

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