"internet Explorer Has Stopped Working" - But Only For One Account

Discussion in 'Software' started by GoshenGeek, Sep 19, 2016.

  1. GoshenGeek

    GoshenGeek Corporal

    System: Windows 7 Home Premium 64 bit SP1
    Laptop: ASUS K52F

    I have two accounts on the laptop - a 'standard user' account and an 'administrator' account' Internet Explorer 11 works fine in the standard user account. But in the administrator account, when I launch IE11, I get the error message "Internet Explorer has stopped working". I tried to fix this by the following:
    Control panel --> Internet options --> Advanced --> Reset
    This did not fix the problem.

    What else can I do? Thank you.
     
  2. GoshenGeek

    GoshenGeek Corporal

    Never mind - I fixed it!!!!!!!!!!!!!!!!!!!!!!!!!
     
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    What did you do to fix it?
     
  4. GoshenGeek

    GoshenGeek Corporal

    Would you believe - after I reset the Internet Options to their default values, I rebooted twice (first time had no affect) and the problem was fixed. Weird.
     

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