Internet Explorer keeps shutting down, no particular reason?

Discussion in 'Hardware' started by Armitage112, Aug 21, 2006.

  1. Armitage112

    Armitage112 Private E-2

    This is a new problem for my old home PC--there are some Web sites that I go to that I used to visit all the time, with no problems. Now, when I go to them, I get an error message--"IEXPLORE.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created." Then there's a little box that says "cancel" that I have to click to make the box go away, and then all my open Internet windows close! I've run several virus scans, and everything looks OK. I have Windows 2000 Professional, and my PC is a Dell Dimension XPS T450 Pentium 3--it's at least 8 years old. Any ideas?? Thanks in advance!
     
  2. erikske

    erikske Sergeant

    Can you provide some more info, like error number and such. This is under the "To see what this error report contains, click here." link.
     
  3. Armitage112

    Armitage112 Private E-2

    Thanks for helping! This is the only error log I have:

    #
    # An unexpected error has been detected by HotSpot Virtual Machine:
    #
    # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x77f87fc6, pid=1052, tid=1460
    #
    # Java VM: Java HotSpot(TM) Client VM (1.5.0_06-b05 mixed mode)
    # Problematic frame:
    # C [ntdll.dll+0x7fc6]
    #

    --------------- T H R E A D ---------------

    Current thread (0x08a07d18): JavaThread "thread applet-audioclipstream.class" [_thread_in_native, id=1460]

    siginfo: ExceptionCode=0xc0000005, writing address 0x103fe024

    Registers:
    EAX=0x00000000, EBX=0x2061a1a0, ECX=0x00010101, EDX=0x103fe01c
    ESP=0x2a40fac0, EBP=0x2a40faf8, ESI=0x103fe008, EDI=0x103fe01c
    EIP=0x77f87fc6, EFLAGS=0x00010246

    Top of Stack: (sp=0x2a40fac0)
    0x2a40fac0: 6d0d7ce2 103fe01c 08a07d18 08a07dd8
    0x2a40fad0: 6d0c80a3 08a07d18 2061a1a0 2061a1a0
    0x2a40fae0: 1a5100d0 00000000 2a40fad4 2a40fde0
    0x2a40faf0: 6d0f34d0 00000000 2a40fb2c 1241899c
    0x2a40fb00: 08a07dd8 2a40fb3c 00000009 1a5100d0
    0x2a40fb10: 2a40fb08 00000000 2a40fb3c 2061c898
    0x2a40fb20: 00000000 2061a1a0 2a40fb3c 2a40fb5c
    0x2a40fb30: 12412923 00000000 12416449 1a5100d0

    Instructions: (pc=0x77f87fc6)
    0x77f87fb6: 00 00 00 8d a4 24 00 00 00 00 8b 54 24 04 33 c0
    0x77f87fc6: ff 4a 08 75 25 89 42 0c 90 ff 4a 04 7d 03 c2 04


    Stack: [0x2a310000,0x2a410000), sp=0x2a40fac0, free space=1022k
    Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
    C [ntdll.dll+0x7fc6]
    j sun.awt.windows.WComponentPeer._dispose()V+0
    j sun.awt.windows.WComponentPeer.disposeImpl()V+23
    j sun.awt.windows.WObjectPeer.dispose()V+42
    j java.awt.Component.removeNotify()V+211
    j java.awt.Container.removeNotify()V+38
    j java.awt.Container.remove(I)V+43
    j java.awt.Container.remove(Ljava/awt/Component;)V+45
    j sun.applet.AppletPanel.run()V+552
    j java.lang.Thread.run()V+11
    v ~StubRoutines::call_stub
    V [jvm.dll+0x845a9]
    V [jvm.dll+0xd9317]
    V [jvm.dll+0x8447a]
    V [jvm.dll+0x841d7]
    V [jvm.dll+0x9ed69]
    V [jvm.dll+0x109fe3]
    V [jvm.dll+0x109fb1]
    C [msvcrt.dll+0x85bc]
    C [KERNEL32.dll+0xb396]

    Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
    j sun.awt.windows.WComponentPeer._dispose()V+0
    j sun.awt.windows.WComponentPeer.disposeImpl()V+23
    j sun.awt.windows.WObjectPeer.dispose()V+42
    j java.awt.Component.removeNotify()V+211
    j java.awt.Container.removeNotify()V+38
    j java.awt.Container.remove(I)V+43
    j java.awt.Container.remove(Ljava/awt/Component;)V+45
    j sun.applet.AppletPanel.run()V+552
    j java.lang.Thread.run()V+11
    v ~StubRoutines::call_stub

    --------------- P R O C E S S ---------------

    Java Threads: ( => current thread )
    0x104ebc30 JavaThread "Thread-59" [_thread_blocked, id=1432]
    0x08ad8698 JavaThread "AWT-EventQueue-4" [_thread_blocked, id=1392]
    =>0x08a07d18 JavaThread "thread applet-audioclipstream.class" [_thread_in_native, id=1460]
    0x04d2ad00 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=1148]
    0x04ce7238 JavaThread "AWT-Shutdown" [_thread_blocked, id=344]
    0x104a94c0 JavaThread "Java Sound Event Dispatcher" daemon [_thread_blocked, id=1456]
    0x07622de0 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=1080]
    0x04d03d18 JavaThread "AWT-Windows" daemon [_thread_in_native, id=132]
    0x075fad88 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=1316]
    0x075fafc8 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=1464]
    0x04cd65c0 JavaThread "CompilerThread0" daemon [_thread_blocked, id=1096]
    0x04d87918 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=1020]
    0x07695e38 JavaThread "Finalizer" daemon [_thread_blocked, id=1436]
    0x075efe30 JavaThread "Reference Handler" daemon [_thread_blocked, id=1132]
    0x076f9720 JavaThread "main" [_thread_blocked, id=1128]

    Other Threads:
    0x089efbd8 VMThread [id=668]
    0x04d82c50 WatcherThread [id=1288]

    VM state:not at safepoint (normal execution)

    VM Mutex/Monitor currently owned by a thread: None

    Heap
    def new generation total 576K, used 498K [0x1a480000, 0x1a520000, 0x1abe0000)
    eden space 512K, 84% used [0x1a480000, 0x1a4ecb38, 0x1a500000)
    from space 64K, 100% used [0x1a510000, 0x1a520000, 0x1a520000)
    to space 64K, 0% used [0x1a500000, 0x1a500000, 0x1a510000)
    tenured generation total 2452K, used 1900K [0x1abe0000, 0x1ae45000, 0x20480000)
    the space 2452K, 77% used [0x1abe0000, 0x1adbb328, 0x1adbb400, 0x1ae45000)
    compacting perm gen total 8192K, used 6408K [0x20480000, 0x20c80000, 0x24480000)
    the space 8192K, 78% used [0x20480000, 0x20ac21e0, 0x20ac2200, 0x20c80000)
    No shared spaces configured.

    Dynamic libraries:
    0x00400000 - 0x00419000 C:\Program Files\Internet Explorer\IEXPLORE.EXE
    0x77f80000 - 0x77ffc000 C:\WINNT\system32\ntdll.dll
    0x78000000 - 0x78045000 C:\WINNT\system32\msvcrt.dll
    0x7c570000 - 0x7c624000 C:\WINNT\system32\KERNEL32.dll
    0x77e10000 - 0x77e79000 C:\WINNT\system32\USER32.dll
    0x77f40000 - 0x77f7c000 C:\WINNT\system32\GDI32.dll
    0x70a70000 - 0x70ad6000 C:\WINNT\system32\SHLWAPI.dll
    0x7c2d0000 - 0x7c335000 C:\WINNT\system32\ADVAPI32.dll
    0x77d30000 - 0x77d9f000 C:\WINNT\system32\RPCRT4.dll
    0x71700000 - 0x7184a000 C:\WINNT\system32\SHDOCVW.dll
    0x007a0000 - 0x00824000 C:\WINNT\system32\comctl32.dll
    0x7cf30000 - 0x7d176000 C:\WINNT\system32\SHELL32.dll
    0x7ce20000 - 0x7cf0f000 C:\WINNT\system32\ole32.dll
    0x60000000 - 0x6004c000 C:\WINNT\system32\MSCTF.dll
    0x71500000 - 0x715fc000 C:\WINNT\system32\BROWSEUI.dll
    0x71960000 - 0x71972000 C:\WINNT\system32\browselc.dll
    0x7c950000 - 0x7c9df000 C:\WINNT\system32\CLBCATQ.DLL
    0x779b0000 - 0x77a4b000 C:\WINNT\system32\OLEAUT32.dll
    0x63000000 - 0x63095000 C:\WINNT\system32\WININET.dll
    0x7c740000 - 0x7c7cc000 C:\WINNT\system32\CRYPT32.dll
    0x77430000 - 0x77441000 C:\WINNT\system32\MSASN1.dll
    0x10000000 - 0x1012a000 c:\program files\google\googletoolbar1.dll
    0x77880000 - 0x7790e000 C:\WINNT\system32\SETUPAPI.dll
    0x7c0f0000 - 0x7c154000 C:\WINNT\system32\USERENV.DLL
    0x1a400000 - 0x1a47d000 C:\WINNT\system32\urlmon.dll
    0x77820000 - 0x77827000 C:\WINNT\system32\VERSION.dll
    0x759b0000 - 0x759b6000 C:\WINNT\system32\LZ32.DLL
    0x75050000 - 0x75058000 C:\WINNT\system32\WSOCK32.dll
    0x75030000 - 0x75044000 C:\WINNT\system32\WS2_32.DLL
    0x75020000 - 0x75028000 C:\WINNT\system32\WS2HELP.DLL
    0x76930000 - 0x7695b000 C:\WINNT\system32\WINTRUST.dll
    0x77920000 - 0x77943000 C:\WINNT\system32\IMAGEHLP.dll
    0x77570000 - 0x775a0000 C:\WINNT\system32\WINMM.dll
    0x6b2c0000 - 0x6b2c5000 C:\WINNT\system32\MSIMG32.dll
    0x72a00000 - 0x72a2d000 C:\WINNT\system32\DBGHELP.DLL
    0x774e0000 - 0x77514000 C:\WINNT\system32\RASAPI32.DLL
    0x774c0000 - 0x774d1000 C:\WINNT\system32\rasman.dll
    0x77530000 - 0x77552000 C:\WINNT\system32\TAPI32.dll
    0x77830000 - 0x7783e000 C:\WINNT\system32\RTUTILS.DLL
    0x75ab0000 - 0x75ab5000 C:\WINNT\system32\sensapi.dll
    0x7cdc0000 - 0x7ce10000 C:\WINNT\system32\netapi32.dll
    0x7c340000 - 0x7c34f000 C:\WINNT\system32\Secur32.dll
    0x77bf0000 - 0x77c01000 C:\WINNT\system32\NTDSAPI.dll
    0x77980000 - 0x779a4000 C:\WINNT\system32\DNSAPI.DLL
    0x77950000 - 0x7797b000 C:\WINNT\system32\WLDAP32.DLL
    0x751c0000 - 0x751c6000 C:\WINNT\system32\NETRAP.dll
    0x75150000 - 0x75160000 C:\WINNT\system32\SAMLIB.dll
    0x77840000 - 0x7787e000 C:\WINNT\system32\cscui.dll
    0x770c0000 - 0x770e3000 C:\WINNT\system32\CSCDLL.DLL
    0x016b0000 - 0x016bc000 G:\Program Files\Acrobat\ActiveX\AcroIEHelper.dll
    0x11000000 - 0x1100c000 G:\SmartPopupBlocker\PopupBlockerBHO.dll
    0x66000000 - 0x66152000 C:\WINNT\system32\MSVBVM60.DLL
    0x76df0000 - 0x76e01000 C:\WINNT\system32\mydocs.dll
    0x76fa0000 - 0x76faf000 C:\WINNT\system32\ntshrui.dll
    0x773e0000 - 0x773f5000 C:\WINNT\system32\ATL.DLL
    0x76620000 - 0x76631000 C:\WINNT\system32\MPR.DLL
    0x01ca0000 - 0x01d5b000 G:\Spybot - Search & Destroy\SDHelper.dll
    0x695e0000 - 0x69609000 C:\WINNT\system32\olepro32.dll
    0x6d600000 - 0x6d62d000 C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    0x02280000 - 0x022a4000 G:\Program Files\Acrobat\AcroIEFavClient.dll
    0x780c0000 - 0x78121000 C:\WINNT\system32\MSVCP60.dll
    0x718c0000 - 0x71944000 C:\WINNT\system32\shdoclc.dll
    0x63400000 - 0x63423000 C:\WINNT\system32\MSRATING.dll
    0x30000000 - 0x30011000 C:\WINNT\system32\msratelc.dll
    0x70440000 - 0x704cf000 C:\WINNT\system32\mlang.dll
    0x74fd0000 - 0x74fee000 C:\WINNT\system32\msafd.dll
    0x75010000 - 0x75017000 C:\WINNT\System32\wshtcpip.dll
    0x782c0000 - 0x782cc000 C:\WINNT\System32\rnr20.dll
    0x77340000 - 0x77353000 C:\WINNT\system32\iphlpapi.dll
    0x77520000 - 0x77525000 C:\WINNT\system32\ICMP.dll
    0x77320000 - 0x77337000 C:\WINNT\system32\MPRAPI.dll
    0x773b0000 - 0x773df000 C:\WINNT\system32\ACTIVEDS.DLL
    0x77380000 - 0x773a3000 C:\WINNT\system32\ADSLDPC.DLL
    0x77360000 - 0x77379000 C:\WINNT\system32\DHCPCSVC.DLL
    0x777e0000 - 0x777e8000 C:\WINNT\System32\winrnr.dll
    0x777f0000 - 0x777f5000 C:\WINNT\system32\rasadhlp.dll
    0x63580000 - 0x63820000 C:\WINNT\system32\mshtml.dll
    0x60280000 - 0x602ad000 C:\WINNT\system32\msimtf.dll
    0x60180000 - 0x601bd000 C:\WINNT\IME\sptip.dll
    0x745e0000 - 0x748a6000 C:\WINNT\system32\msi.dll
    0x02fa0000 - 0x02ffb000 C:\Program Files\Common Files\Microsoft Shared\Ink\SKCHUI.DLL
    0x75ac0000 - 0x75ae8000 C:\WINNT\system32\MSLS31.DLL
    0x32520000 - 0x32532000 G:\Program Files\MSDE2000\Office10\msohev.dll
    0x031b0000 - 0x03221000 C:\WINNT\system32\jscript.dll
    0x6b600000 - 0x6b671000 C:\WINNT\system32\vbscript.dll
    0x03480000 - 0x036a2000 C:\WINNT\system32\Macromed\Flash\Flash8.ocx
    0x76b30000 - 0x76b6e000 C:\WINNT\system32\comdlg32.dll
    0x77560000 - 0x77568000 C:\WINNT\system32\wdmaud.drv
    0x77400000 - 0x77408000 C:\WINNT\system32\msacm32.drv
    0x77410000 - 0x77423000 C:\WINNT\system32\MSACM32.dll
    0x04840000 - 0x04858000 C:\WINNT\system32\plugin.ocx
    0x78160000 - 0x78188000 C:\WINNT\system32\schannel.dll
    0x7ca00000 - 0x7ca23000 C:\WINNT\system32\rsaenh.dll
    0x67400000 - 0x67427000 C:\WINNT\system32\dssenh.dll
    0x04de0000 - 0x04e1c000 C:\WINNT\system32\iepeers.dll
    0x77800000 - 0x7781e000 C:\WINNT\system32\WINSPOOL.DRV
    0x69b10000 - 0x69c32000 C:\WINNT\system32\msxml3.dll
    0x4ff90000 - 0x4ffe4000 C:\WINNT\system32\WINHTTP.dll
    0x727f0000 - 0x727f9000 C:\WINNT\System32\ddrawex.dll
    0x51000000 - 0x51049000 C:\WINNT\System32\DDRAW.dll
    0x728a0000 - 0x728a6000 C:\WINNT\System32\DCIMAN32.dll
    0x70f30000 - 0x70f9e000 C:\WINNT\system32\mshtmled.dll
    0x70510000 - 0x7051a000 C:\WINNT\system32\imgutil.dll
    0x35c50000 - 0x35c84000 C:\WINNT\system32\dxtrans.dll
    0x79170000 - 0x79196000 C:\WINNT\system32\mscoree.dll
    0x79410000 - 0x79425000 C:\WINNT\Microsoft.NET\Framework\v1.1.4322\mscorie.dll
    0x07940000 - 0x07996000 C:\WINNT\Microsoft.NET\Framework\v1.1.4322\MSVCR71.dll
    0x79480000 - 0x79499000 C:\WINNT\Microsoft.NET\Framework\v1.1.4322\mscorld.dll
    0x6b800000 - 0x6b825000 C:\WINNT\system32\scrrun.dll
    0x703d0000 - 0x703eb000 C:\WINNT\system32\actxprxy.dll
    0x08480000 - 0x0848b000 C:\WINNT\System32\dispex.dll
    0x75e60000 - 0x75e7a000 C:\WINNT\system32\imm32.dll
    0x35cb0000 - 0x35d09000 C:\WINNT\system32\dxtmsft.dll
    0x69000000 - 0x69016000 C:\WINNT\system32\Macromed\Common\SwSupport.dll
    0x75160000 - 0x7516c000 C:\WINNT\System32\ntlanman.dll
    0x75210000 - 0x75225000 C:\WINNT\System32\NETUI0.dll
    0x751d0000 - 0x75208000 C:\WINNT\System32\NETUI1.dll
    0x6d590000 - 0x6d5a2000 C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
    0x6d400000 - 0x6d417000 C:\Program Files\Java\jre1.5.0_06\bin\jpiexp32.dll
    0x6d450000 - 0x6d468000 C:\Program Files\Java\jre1.5.0_06\bin\jpishare.dll
    0x6d670000 - 0x6d804000 C:\PROGRA~1\Java\JRE15~3.0_0\bin\client\jvm.dll
    0x6d280000 - 0x6d288000 C:\PROGRA~1\Java\JRE15~3.0_0\bin\hpi.dll
    0x690a0000 - 0x690ab000 C:\WINNT\system32\PSAPI.DLL
    0x6d640000 - 0x6d64c000 C:\PROGRA~1\Java\JRE15~3.0_0\bin\verify.dll
    0x6d300000 - 0x6d31d000 C:\PROGRA~1\Java\JRE15~3.0_0\bin\java.dll
    0x6d660000 - 0x6d66f000 C:\PROGRA~1\Java\JRE15~3.0_0\bin\zip.dll
    0x6d000000 - 0x6d167000 C:\Program Files\Java\jre1.5.0_06\bin\awt.dll
    0x5c000000 - 0x5c0c8000 C:\WINNT\system32\D3DIM700.DLL

    VM Arguments:
    jvm_args: -Xbootclasspath/a:C:\PROGRA~1\Java\JRE15~3.0_0\lib\deploy.jar;C:\PROGRA~1\Java\JRE15~3.0_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.5.0_06 -Djavaplugin.nodotversion=150_06 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\JRE15~3.0_0 -Djava.protocol.handler.pkgs=sun.plugin.net.protocol -Djavaplugin.vm.options=-Djava.class.path=C:\PROGRA~1\Java\JRE15~3.0_0\classes -Xbootclasspath/a:C:\PROGRA~1\Java\JRE15~3.0_0\lib\deploy.jar;C:\PROGRA~1\Java\JRE15~3.0_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.5.0_06 -Djavaplugin.nodotversion=150_06 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\JRE15~3.0_0 -Djava.protocol.handler.pkgs=sun.plugin.net.protocol vfprintf
    java_command: <unknown>
    Launcher Type: generic

    Environment Variables:
    CLASSPATH=.;C:\Program Files\Java\jre1.5.0_06\lib\ext\QTJava.zip
    PATH=C:\PROGRA~1\Java\JRE15~3.0_0\bin;C:\Program Files\Internet Explorer;;C:\WINNT\system32;C:\WINNT;C:\WINNT\System32\Wbem;C:\Program Files\Microsoft SQL Server\80\Tools\Binn\;G:\QTSystem\;.
    USERNAME=Wendy K. Bodine
    OS=Windows_NT
    PROCESSOR_IDENTIFIER=x86 Family 6 Model 7 Stepping 3, GenuineIntel



    --------------- S Y S T E M ---------------

    OS: Windows 2000 Build 2195 Service Pack 4

    CPU:total 1 family 6, cmov, cx8, fxsr, mmx, sse

    Memory: 4k page, physical 392740k(141756k free), swap 1140304k(899816k free)

    vm_info: Java HotSpot(TM) Client VM (1.5.0_06-b05) for windows-x86, built on Nov 10 2005 11:12:14 by "java_re" with MS VC++ 6.0
     
  4. erikske

    erikske Sergeant

    This may be caused by something on your homepage. Try changing it to http://www.google.com for example. No fancy stuff at all. You can also try to update your java runtime.
     

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