internet explorer

Discussion in 'Hardware' started by fized, Jan 24, 2008.

  1. fized

    fized Private E-2

    When I double click on the explorer icon many times it windows internet explorer starts to load but stalls and won't do anything. If I right click on it and 'start without addons' it will work. Also it sometimes just starts with a web page from "Sun Shop". Any ideas would be greatly appreciated. thanks :confused
     
    fized, Jan 24, 2008
    #1
  2. Rayzipan

    Rayzipan Specialist

    you could try re-installing IE.

    try using firefox or opera browsers instead.
    they are far better.
    both are freeware.
     
    Rayzipan, Jan 27, 2008
    #2
  3. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    Which version of Windows and IE are you using?



    It is likely that if IE starts with no add-ons ok that one of the add-ons is causing the problem, so disable all and enable one at a time until you find the culprit.

    The other thing that stands out is that "Sun Shop" starting webpage, is this one you know or have set as Homepage? if not then you will have to suspect Malware as the cause of this and for fixing this, please follow the below.​




    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

    READ & RUN ME FIRST. Malware Removal Guide

    Once finished the guide please start a new thread in the Malware Forum on this issue and post some of the basics as Windows version and the issues you posted above so the Malware Experts have an idea what your seeing, plus a guide on how to attach the logs HOW TO: Attach Items To Your Post
     
    DavidGP, Jan 27, 2008
    #3
  4. cat5e

    cat5e MajorGeek

    May be this can Help.

    http://support.microsoft.com/kb/318378

    IE 7 cannot be reinstalled on Vista. If you have problem in Vista.

    Start IE 7 from the Run Box (Start/Run) and type: iexplore.exe –extoff

    That should load IE7 without the Ad-Ons. Uninstall or disable the Ad-Ons.

    Pull down the Tools Menu and click on Internet options, choose the Advanced tab and click on Reset IE settings.( http://www.ezlan.net/example/ie7-reset.jpg ).
     
    cat5e, Jan 27, 2008
    #4

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