Internet "GUI" Messed Up After Running CCleaner

Discussion in 'Software' started by Joe Ciaravino, Jun 19, 2012.

  1. Joe Ciaravino

    Joe Ciaravino Specialist

    Hi,

    I ran CCleaner at what I thought was a "safe" level. I had run it before at this "intensity" of cleaning, and never had a problem. This time, after running it, some websites appear jumbled, a lot of websites have missing graphics and missing images, and some websitses now show as "unavailable, try again later". It might have something to do with HTML? I don't know where to start. These same problems occur with SeaMonkey (my primary browser) as well as I Explorer. I have lost the settings from CCleaner, so can't tell you exactly what it was set to. I can make a fairly decent guesstimate, though.

    Here's what I have done so far:

    1. Removed CCleaner program from my computer

    2. Went to "Event Viewer" and see an error message, within "Applications", which was displayed the first time I opened IE after the "cleaning". The error is as follows: "faulting application iexplore.exe version 7.0.6000.17110, faulting module mshtml.dll version 7.0.6000.17110, fault address 0x000987e2.

    3. Downloaded and ran "Recuva", but don't know which files to restore, and where to put them?

    4. Downloaded and ran "Restoration" version 2.5.14, but don't know which files to restore, and where to put them?

    I deleted internet cache, but don't believe that that's the problem. Maybe somewhere, it deleted some vital files by mistake? I am at a complete loss, and don't know where to begin to recover what was done. Your help is much appreciated. Thanks in advance.
     
  2. pwillener

    pwillener MajorGeek

    What CCleaner function did you use - registry cleaning? Did you make a backup (as offered by CCleaner) before proceeding? If so, you can just restore that backup. If not, can you do a System Restore to a time before you ran CCleaner?

    Or did you just use disk cleaning? That should not in any way have effects that you are seeing.
     
  3. Joe Ciaravino

    Joe Ciaravino Specialist

    I just used disc cleaning!
    I forgot to mention that I did a XP System Restore, but it did not help.
     
  4. satrow

    satrow Major Geek Extraordinaire

    Same thing begun elsewhere, it's not considered 'good form' to do this, especially without informing helpers.
     
  5. Joe Ciaravino

    Joe Ciaravino Specialist

    No misdeed intended. Appreciate your expertise, and help.
    Thank you.
     
  6. tgell

    tgell Major Geek Extraordinaire

    Not sure if this will help as you say it is happening to multiple browsers. Download Complete Internet Repair. Run the program but only check the box next to Internet Explorer. Then press Go! If that does not work, try a sfc/ scannow from the command prompt but you need an install disk with the same SP as what is on the computer.

    http://majorgeeks.com/Complete_Internet_Repair_d7183.html
     
  7. Joe Ciaravino

    Joe Ciaravino Specialist

    I built a new profile, and that solved it.
     

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