Internet not working after SP2

i JUST installed sp2 through automatic update on my computer. My computer internet does not work now. I have wireless router with wireless card for laptop. I installe can get a connection and everything but can't connect to internet on this comp through same router working fine. Is there a fix or a way a can remove SP2 and go back to SP1. PLease move to whatever forum you feel appropriate./

 

Welcome to Major Geeks,

Up for trying to keep SP2 and do a little troublshooting? It may not be as laborious as it sounds. SP2 is an important install to have. It begins to fix some of the lax security openings that Microsoft dismissed for years. You need it, IMO, it makes some important changes under the hood.

Or are you just looking for a quick fix? There are times for this too.

 

I don't know just want internet to work only doesn't work for internet explorer

 

I recommend a little troubleshooting before reverting to SP1 to save you headaches in the long run. It may be easy to solve.

First questions that pop in my head...

Does the computer that cannot connect to the internet run a software firewall, like Zone Alarm or Norton?

Can the computer that cannot connect to the internet ping the router?

 

OK how do i trouble shoot. I got rid of zone alarm a couple weeks ago because free trial ran out and norton is expired i got the spyware blaster thing going. I can get on using sbc dsl explorer but not internet explorer

 

Two computers...One connects to the router using a wire. The other uses wireless.

The wired computer gets on the internet fine.

The wireless connected computer gets on the internet fine using SBC DSL Explorer, but not using Microsoft Internet Explorer.

Is this correct?

 

both wireless desktop works with ie and laptop only works with sbc yahoo dsl not ie but both are wireless

 

Some ideas

1) Refresh/Renewing your IP
start > run> cmd > ipconfig /release > ipconfig /renew

2) Run a system file check
start > run > sfc /scannow (insert XP CD if prompted) > if systems files changed restart computer

3) Download and Install WinSockFix
http://www.spychecker.com/program/winsockxpfix.html

4) Reinstall IE
Open Start / Run and type below line verbatim: (or just copy & paste)
rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 c:\windows\inf\ie.inf
(insert XP CD if necessary)

 

Check this out to see if it applies to you.


Attention SBC Yahoo! customers who use
Windows XP Operating System

Dear SBC Yahoo! Member:

If you are using the Windows XP Operating System on any of your computers connected to SBC Yahoo! Dial or SBC Yahoo! DSL, this courtesy message is for you. Users of other operating systems are not affected.

In August, Microsoft Corporation will be offering Windows XP users an update called "Service Pack 2". You may hear about the Service Pack 2 update in the news, on the Internet, or by seeing prompts on your computer screen telling you to load a "Critical Upgrade" to Windows.

Service Pack 2 provides a series of security enhancements for the Windows XP operating system. These new updates and features may cause SBC Yahoo! and other software on your computer to behave differently.

Based on our testing, SBC has determined that some users will experience changes after loading Service Pack 2 when using the customized SBC Yahoo! Browser, Parental Controls, SBC Yahoo! Web mail, and Instant Messenger. SBC and Yahoo! have prepared an update for these software components that you should load to ensure compatibility with Service Pack 2.

Please copy and paste the below URL into your browser to download the software update.
http://download.yahoo.com/dl/sbcy/xpsp2fix.exe

In addition, if you are using a firewall on your XP computer, you will need to go to the firewall manufacturer's website and load any software updates they provide for Service Pack 2. Although we do not provide support for firewall software, you can find information and web-links for the major firewall companies at:
Zone Alarm: http://www.zonelabs.com
Norton Personal Firewall: http://www.symantec.com/techsupp/sp2/faq.html
McAfee Personal Firewall Plus: http://www.secureie.com/c/002/firewall2004/firewall2004_02.asp?source=goog&keyword=firewall&
If you experience changes with other software on your computer, check the software manufacturer's website for information regarding Service Pack 2 software updates.

Please refer to the SBC Yahoo! Help Site, http://help.sbcglobal.net , for more details on Windows XP Service Pack 2 and SBC Yahoo! software updates that are available for your computer.

If you want to know more about the Windows XP Service Pack 2 update, please refer to the Microsoft site at http://support.microsoft.com/windowsxp/sp2 or call 1.888.SP2.HELP (1.888.772.4357). If you need additional help with SBC Yahoo!, please refer to the SBC Yahoo! Help Site at http://help.sbcglobal.net

Sincerely,
SBC Yahoo! Member Services

NOTICE: SBC cares about Internet safety. Hyperlinks are omitted from this message to protect against fraudulent use. To reach the referenced sites, copy and paste the URL into your browser. Learn more about ensuring a safe Internet experience at: http://www.sbc.com/safety
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