Internet options grayed out...

Internet Options>Connections> Choose Settings if you need to configure a proxy server for a conection is greyed out (unable to enter new info)

then when setting internet connection in same tab..."Connect to the internet" Connection failed with error 651

Please help... Thank you.

 

System and browser information? Did you have a recent problem with this machine?

Open a command prompt, type ipconfig /all
What do you see?

 

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Ed-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : tampabay.rr.com

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : tampabay.rr.com
Description . . . . . . . . . . . : NVIDIA nForce 10/100 Mbps Ethernet
Physical Address. . . . . . . . . : 00-1E-90-1E-5F-18
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::99b5:b413:3a59:9011%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, February 17, 2010 12:13:40 PM
Lease Expires . . . . . . . . . . : Thursday, February 18, 2010 12:13:39 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 234888848
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-FB-C9-5B-00-1E-90-1E-5F-18

DNS Servers . . . . . . . . . . . : 192.168.1.1
65.32.5.111
65.32.5.112
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.tampabay.rr.com:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : tampabay.rr.com
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:5d:25a7:9e9f:f46b(Prefer
red)
Link-local IPv6 Address . . . . . : fe80::5d:25a7:9e9f:f46b%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Windows\system32>


THANKS FOR HELPING! I am on the phone right now eith my internet service provider see if that helps... In the mean time can you give me feedback on this report?

 

I just reinstalled Windows 7 professional as I was getting lots of library and script errors.

 

That looks normal. What is you OS? If same box as before, then you have Windows 7, correct?

651 is an error code which is common with Windows 7.

http://social.answers.microsoft.com.../thread/9dad24b2-52fb-47c8-b65e-dac29b54cfd1/

Hope this is right. I have to admit, I'm not real up on 7.:wave

 

Yes, I have windows 7.
as far as the error code is concerned, i went to the site you offered and it seems they have a fix to a dll file. Ill have to try it even tho it is a fix for windows vista. Do you think I can do that for windows 7?
thanks again

 

It should be the same fix. I found this answer under the Windows 7 support community.

And if you do a general search for this error code, Windows 7 pops up in almost all of the returns.

Set a restore point first, just for grins.

 

Ok give me a day or so... I will work on it. I reinstalled Windows 7 see if the issue with windows messenger live dissapeared but it is still not letting me log in...
Thank you both for your help!