internet problem

bradford · Jun 11, 2008

my internet doesnt work when running the computer normally. it only works when i run the computer in safemode with networking. i cant seem to find the problem. The only reason I can think of, is the new modem i got right about 2 weeks before this problem started occuring. The modem is a netgear CG814GCMR. Im having the internet problems on the desktop computer running windows xp. i also have a lap top without any problems connecting to the internet. I went to the steampowered support for help first because online video games would not connect to the servers. All they said was that it was a virus. any other help would be great. This is my hijackthis log when in safe mode:

Edit: removed inline log

DavidGP · Jun 11, 2008

Welcome to Majorgeeks!

Quick look at your log, seems to show you may well have malware so to that end and as you likely already know is that malware is a massive pest these days and does its level best to hide itself in any number of places, So just a Hijackthis log will not show all the malware that can be on your PC, the full guide of our steps below has a few other logs that show alot of the malware on your PC and where they are located,

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide

Once finished please start a new thread in the Malware Forum plus a guide on how to attach the logs HOW TO: Attach Items To Your Post

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internet problem

bradford Private E-2

DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member