internet speed problems.

Hi

Whats your ISP?

Also do you know if your ISP has been updating their equipment at the phone excahnge?


I have been sufferning similar for two weeks since Orange decided to change all their connections to LLU ( Local Loop Unbundling ), I would be calling or emailing your ISP so that they can check not only your phoneline but their settings at the exchange.


What you could also do is to flush the DNS cache on your PC as sometimes it can have some corrupted entries in it and this can cause slow or none loading pages.

Open a Command Window ( Start > Run and type CMD and hit enter ) then type or paste this ipconfig /flushdns then try the net again.

 

You'll need to get back onto Orange as many are having similar issues, I know of two reletives of mine who get one minute, 3000kb/s next they are at 12kb/s, they will try to blame BT but as thye are the supplier to use th ecustomer they need to fix this as I can bet yours went worse after the upgrade date? you should have had an email from Orange last year on the date they were upgrading your exchange to LLU, mine was Jan 15th and ever since then speeds are patchy and as you say downloads are OK, but surfing pages they are slow, and I have tested 4 different web browsers and all are the same, plus I know its not our end or PCs as me speed were fine before the upgrade.

Line tests are useless in this instance as its not the line thats the problem its the exchange equipment or settings they have used.