introduction/hello

Hi, i am a new member -there should probably be some sort of warning note now-i am pretty new to computers-recovering technophobe-as my son progressed into a teenager i have been kinda forced to show some interest(usually contents of purse will do).i am in a permanent state of bewildered(blond) I do not understand the computer speak(have a handbook n dummies guide so can use for reference)but stubborness is my driving force for joining here,and i would greatly appreciate youre help.
Having taken my computer to a friends dad to untangle(and i have no idea what he did)it seemed pretty straight forward-to be fair i only use it for browsing internet,face book and photos really-when i got it back it all seemed straight forward(ish)..i use a 3dongle connection,that installed then updated...i clicked firefox and within a couple of minutes started recieving script errors,swithching to i e runs then starts sending hung app message-my investigations are confusing,i shirk responsibility as a way of life so am more than wary of adjusting anything at all and tend to write anything(updates etc....)down for future reference...
i did somehow land in a system page faults info thing and it listed AVGIDS,wilog ex,sychost as faults-i think somewhere i must of been led to believe these are hang on infection symptoms..
should i do the read n run thing first maybe?/ thanks for reading

 

Hi and welcome to MGs.
You are able to ask any question here no matter how trivial it may seem and you will receive help without any comments as to your ability (we all had to start somewhere)

Doing "read n run" will not harm your PC in any way and could go a long way to getting it into a safe and fast working place, if you have any problems with "read n run" do not hesitate to ask for help (we are here for that)

Good luck.
Bill

 

thank you so much for your replys,id better nip to malware removals now then,have a couple of queries before i get started....again-thanks

 

Welcome to the Forum!! I am sure you will enjoy your time here and learn alot