IRQL_NOT_LESS_OR_EQUAL and Blue Screen of Death

Discussion in 'Software' started by Trublublood, Nov 4, 2008.

  1. Trublublood

    Trublublood Private E-2

    First post to major geeks but been reading awhile :)


    I recently started getting this when I go to shut down this pops up and computer just restarts. Only way to turn off is manually.

    Says IRQL_NOT_LESS_OR_EQUAL

    STOP: 0x0000000A (0x0000FFDF,0x00000002,0x00000001,0x806E6A8E)

    and then something about a physical memory dump


    And thats it where do I start to fix this?

    Thanks for any help :)
     
  2. Mimsy

    Mimsy Superior Imperial Queen of the MG Games Forum

  3. Trublublood

    Trublublood Private E-2

    Had a couple memory dumps can you help me analyze this

    Microsoft (R) Windows Debugger Version 6.9.0003.113 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\WINDOWS\Minidump\Mini110308-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*DownstreamStore*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 2600.xpsp_sp3_gdr.080814-1236
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055d720
    Debug session time: Mon Nov 3 22:02:22.843 2008 (GMT-5)
    System Uptime: 0 days 0:01:53.574
    Loading Kernel Symbols
    ....................................................................................................................................
    Loading User Symbols
    Loading unloaded module list
    ..........
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 1000000A, {bab3, 2, 1, 806e6a8e}

    Probably caused by : ntkrpamp.exe ( nt!IoAcquireCancelSpinLock+e )

    Followup: MachineOwner
    ---------

    1: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 0000bab3, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: 806e6a8e, address which referenced memory

    Debugging Details:
    ------------------


    WRITE_ADDRESS: 0000bab3

    CURRENT_IRQL: 2

    FAULTING_IP:
    hal!KeAcquireQueuedSpinLock+42
    806e6a8e 8902 mov dword ptr [edx],eax

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: DRIVER_FAULT

    BUGCHECK_STR: 0xA

    PROCESS_NAME: nSvcLog.exe

    LAST_CONTROL_TRANSFER: from 804eee9e to 806e6a8e

    STACK_TEXT:
    a279fc0c 804eee9e a279fc28 804f15cf a279fc24 hal!KeAcquireQueuedSpinLock+0x42
    a279fc14 804f15cf a279fc24 89e7e018 00000041 nt!IoAcquireCancelSpinLock+0xe
    a279fc28 80575715 89e7e008 8a800880 8a5cf310 nt!IoCancelIrp+0x2f
    a279fc50 805d24ba 8a5cf310 8a54c768 00000005 nt!IoCancelThreadIo+0x33
    a279fcf0 805d27f5 00000005 a279fd4c 804ff94f nt!PspExitThread+0x428
    a279fcfc 804ff94f 8a54c768 a279fd48 a279fd3c nt!PsExitSpecialApc+0x23
    a279fd4c 80541697 00000001 00000000 a279fd64 nt!KiDeliverApc+0x1af
    a279fd4c 7c90e4f4 00000001 00000000 a279fd64 nt!KiServiceExit+0x59
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    0083ff48 00000000 00000000 00000000 00000000 0x7c90e4f4


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    nt!IoAcquireCancelSpinLock+e
    804eee9e 8b4d08 mov ecx,dword ptr [ebp+8]

    SYMBOL_STACK_INDEX: 1

    SYMBOL_NAME: nt!IoAcquireCancelSpinLock+e

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: nt

    IMAGE_NAME: ntkrpamp.exe

    DEBUG_FLR_IMAGE_TIMESTAMP: 48a3fbd9

    FAILURE_BUCKET_ID: 0xA_W_nt!IoAcquireCancelSpinLock+e

    BUCKET_ID: 0xA_W_nt!IoAcquireCancelSpinLock+e

    Followup: MachineOwner
    ---------

    1: kd> lmvm nt
    start end module name
    804d7000 806e4000 nt # (pdb symbols) DownstreamStore\ntkrpamp.pdb\D82F3C0407BA4AB09C7831D423622B691\ntkrpamp.pdb
    Loaded symbol image file: ntkrpamp.exe
    Mapped memory image file: DownstreamStore\ntkrpamp.exe\48A3FBD920d000\ntkrpamp.exe
    Image path: ntkrpamp.exe
    Image name: ntkrpamp.exe
    Timestamp: Thu Aug 14 05:33:13 2008 (48A3FBD9)
    CheckSum: 001FBC56
    ImageSize: 0020D000
    File version: 5.1.2600.5657
    Product version: 5.1.2600.5657
    File flags: 0 (Mask 3F)
    File OS: 40004 NT Win32
    File type: 1.0 App
    File date: 00000000.00000000
    Translations: 0401.04b0
    CompanyName: Microsoft Corporation
    ProductName: Microsoft® Windows® Operating System
    InternalName: ntkrpamp.exe
    OriginalFilename: ntkrpamp.exe
    ProductVersion: 5.1.2600.5657
    FileVersion: 5.1.2600.5657 (xpsp_sp3_gdr.080814-1236)
    FileDescription: ‎‎NT Kernel & System
    LegalCopyright: © Microsoft Corporation. All rights reserved.
     
  4. Trublublood

    Trublublood Private E-2

    Here is a debugging log can you help me understand this :)

    Microsoft (R) Windows Debugger Version 6.9.0003.113 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\WINDOWS\Minidump\Mini110308-02.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 2600.xpsp_sp3_gdr.080814-1236
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055d720
    Debug session time: Mon Nov 3 22:05:53.187 2008 (GMT-5)
    System Uptime: 0 days 0:02:25.777
    Loading Kernel Symbols
    ...................................................................................................................................
    Loading User Symbols
    Loading unloaded module list
    ...........
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 1000000A, {ffdf, 2, 1, 806e6a8e}

    Probably caused by : ntkrpamp.exe ( nt!IoAcquireCancelSpinLock+e )

    Followup: MachineOwner
    ---------

    0: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 0000ffdf, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: 806e6a8e, address which referenced memory

    Debugging Details:
    ------------------


    WRITE_ADDRESS: 0000ffdf

    CURRENT_IRQL: 2

    FAULTING_IP:
    hal!KeAcquireQueuedSpinLock+42
    806e6a8e 8902 mov dword ptr [edx],eax

    CUSTOMER_CRASH_COUNT: 2

    DEFAULT_BUCKET_ID: DRIVER_FAULT

    BUGCHECK_STR: 0xA

    PROCESS_NAME: nSvcLog.exe

    LAST_CONTROL_TRANSFER: from 804eee9e to 806e6a8e

    STACK_TEXT:
    a36fcc0c 804eee9e a36fcc28 804f15cf a36fcc24 hal!KeAcquireQueuedSpinLock+0x42
    a36fcc14 804f15cf a36fcc24 89eae848 00000041 nt!IoAcquireCancelSpinLock+0xe
    a36fcc28 80575715 89eae838 89e58bc0 89e3bda8 nt!IoCancelIrp+0x2f
    a36fcc50 805d24ba 89e3bda8 8a103680 00000005 nt!IoCancelThreadIo+0x33
    a36fccf0 805d27f5 00000005 a36fcd4c 804ff94f nt!PspExitThread+0x428
    a36fccfc 804ff94f 8a103680 a36fcd48 a36fcd3c nt!PsExitSpecialApc+0x23
    a36fcd4c 80541697 00000001 00000000 a36fcd64 nt!KiDeliverApc+0x1af
    a36fcd4c 7c90e4f4 00000001 00000000 a36fcd64 nt!KiServiceExit+0x59
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    0083ff48 00000000 00000000 00000000 00000000 0x7c90e4f4


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    nt!IoAcquireCancelSpinLock+e
    804eee9e 8b4d08 mov ecx,dword ptr [ebp+8]

    SYMBOL_STACK_INDEX: 1

    SYMBOL_NAME: nt!IoAcquireCancelSpinLock+e

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: nt

    IMAGE_NAME: ntkrpamp.exe

    DEBUG_FLR_IMAGE_TIMESTAMP: 48a3fbd9

    FAILURE_BUCKET_ID: 0xA_W_nt!IoAcquireCancelSpinLock+e

    BUCKET_ID: 0xA_W_nt!IoAcquireCancelSpinLock+e

    Followup: MachineOwner
    ---------

    0: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 0000ffdf, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: 806e6a8e, address which referenced memory

    Debugging Details:
    ------------------


    WRITE_ADDRESS: 0000ffdf

    CURRENT_IRQL: 2

    FAULTING_IP:
    hal!KeAcquireQueuedSpinLock+42
    806e6a8e 8902 mov dword ptr [edx],eax

    CUSTOMER_CRASH_COUNT: 2

    DEFAULT_BUCKET_ID: DRIVER_FAULT

    BUGCHECK_STR: 0xA

    PROCESS_NAME: nSvcLog.exe

    LAST_CONTROL_TRANSFER: from 804eee9e to 806e6a8e

    STACK_TEXT:
    a36fcc0c 804eee9e a36fcc28 804f15cf a36fcc24 hal!KeAcquireQueuedSpinLock+0x42
    a36fcc14 804f15cf a36fcc24 89eae848 00000041 nt!IoAcquireCancelSpinLock+0xe
    a36fcc28 80575715 89eae838 89e58bc0 89e3bda8 nt!IoCancelIrp+0x2f
    a36fcc50 805d24ba 89e3bda8 8a103680 00000005 nt!IoCancelThreadIo+0x33
    a36fccf0 805d27f5 00000005 a36fcd4c 804ff94f nt!PspExitThread+0x428
    a36fccfc 804ff94f 8a103680 a36fcd48 a36fcd3c nt!PsExitSpecialApc+0x23
    a36fcd4c 80541697 00000001 00000000 a36fcd64 nt!KiDeliverApc+0x1af
    a36fcd4c 7c90e4f4 00000001 00000000 a36fcd64 nt!KiServiceExit+0x59
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    0083ff48 00000000 00000000 00000000 00000000 0x7c90e4f4


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    nt!IoAcquireCancelSpinLock+e
    804eee9e 8b4d08 mov ecx,dword ptr [ebp+8]

    SYMBOL_STACK_INDEX: 1

    SYMBOL_NAME: nt!IoAcquireCancelSpinLock+e

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: nt

    IMAGE_NAME: ntkrpamp.exe

    DEBUG_FLR_IMAGE_TIMESTAMP: 48a3fbd9
     
  5. Trublublood

    Trublublood Private E-2

    No I haven't upgraded the ram still original froma year ago. 3 posted my memory dump from Microsoft debugger program but can't make heads or tails of it lol =) so any is help is welcome

    thanks
     
  6. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Problem with nVidia.
     
  7. Trublublood

    Trublublood Private E-2

    Any ideas where to start thank you? :)
     
  8. Trublublood

    Trublublood Private E-2

    This may be helpful some general system specs

    Intel Core Duo 2.6ghz
    BFG Nvidia 8800 GT OCX
    Asus P5N E SLI Motherboard
    2 gigs of ram
    Windows XP

    I just did an update of graphic card driver and went to Asus and downloaded latest Nvidia chipset drivers, when it got done with chipset drivers and asked to restart it didnt blue screen it restarted normally when I restarted again got BSOD and same error. So where should I start looking next ?


    Thanks :)
     
  9. Trublublood

    Trublublood Private E-2

    Well I am at a loss as what to do now and this post had was slowly moving towards page 5 lol. So any suggestions would be greatly appreciated :)
     
  10. Kodo

    Kodo SNATCHSQUATCH

    It's the nVidia network service. If your board is an nForce board, then try updating the board drivers and it should update the network drivers as well.
     

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