Irritating Itunes Error.

xhayatox · Oct 21, 2011

Upon installing the latest Itunes, I am promptly greeted by this annoying message.

http://i.imgur.com/W95ZZ.jpg

How can I deal with this?

LauraR · Oct 21, 2011

Hi...

Have you tried uninstalling and then reinstalling? Are you installing this under your administrator account? If not, I would try these first.

After looking it up, I found this and it seemed to help people (note that the folders are different, but may work for you): http://answers.microsoft.com/en-us/...l/1b42edf4-07c2-41ff-8edf-1836fe752725?page=1

The two fixes:

Vista:

Anyway, here's what I did.

First I toally uninstalled iTunes, Quicktime, Apple Software updater, ____-anything with Apple in the name.

I opened regedit using "run as administrator".

I then went to the registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\108B43C0CEA676640B35306AE7D24051

...and selected the folder DA42BC89BF25F5BD0AF18C3B9B1A1EE8

Right click & choose permissions
click advanced, and then the owner tab
type "administrators" in current owners field and check th box to replace the owner on subcontainer and volumes

(Note: I did this because I had another key with permission issues after I fixed the original onelisted above)

Apply settings and then click permissions tab. Once again, add "administrators" to the list of permission entries, then click edit and check all permission boxes. Also click the 2 bottom boxes concerning the inheritable permissions.

Click OK

Now back on the main permissions tab, choose administrators in the group or user name window and then check full control and read checkboxes. Click OK.

Back in the main regedit window, you should now see keys in the right pane for each subfolder in:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8

On the menu bar click file > exit

I downloaded and installed the new combined iTunes9 and Quicktime from apple.
Click to expand...

Windows 7:

iTunes Installation Problem 64Bit Version, Windows 7: "Could not open key: UNKNOWN/Components..." causes install to fail

I've had this problem for a while and tried all the solutions I can find without success.

A slight modification to an existing solution posted by jnd1 (thank you!) solved the problem:
Firstly if you have multiple logins you should login using the account originally used to install iTunes.

Then totally uninstalled iTunes, Quicktime, Apple Software updater, ____-anything with Apple in the name.

Open regedit using "run as administrator".

Go to the registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\

...and selected the folder DA42BC89BF25F5BD0AF18C3B9B1A1EE8
(there are three folders with very similar names A,B & C you want the first one)

Right click & choose Permissions

Click Advanced, and then the Owner tab

Type <your login username> (not administrators) in current owners field and check the box to replace the owner on subcontainer and volumes

Apply settings and then click Permissions tab. Once again, add <your login username> (not administrators) to the list of permission entries, then click edit and check all permission boxes. Also click the 2 bottom boxes concerning the inheritable permissions.

[Note: In my case I was a member of administrators and administrators was already set in all of the above settings - I've no idea why it needed to be set to my user rather than the administrator group, anyway it solved the problem for me]
Click OK

Now back on the main permissions tab, add <your login username> in the user name window and then check full control and read checkboxes. Click OK.

On the menu bar click file > exit

Downloaded and install the new combined iTunes9 and Quicktime from apple
Click to expand...

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Irritating Itunes Error.

xhayatox Private First Class

LauraR MajorGeeks Super-Duper Administrator Staff Member