Is Mssecsvc.exe Really Ransomware Or A False Positive?

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by techtitan, Mar 3, 2018.

  1. techtitan

    techtitan Specialist

    I recently installed BitDefender Total Security 2018 as my new go-to for security (after my last license with another brand expired). Yesterday it gave a report that the file mssecsvc.exe in the Windows folder is infected with ransomware Wanna.Cryptor. This was a shock to say the least, considering my setup. I moved it to quarantine and did some research. Some results suggest it might be a fall positive.

    The other reason I'm skeptical is that I NEVER browse the internet without my sandbox program running, and I don't download files or install programs unless they are 100% from legit sources (so no torrenting or things like that). This popped up while I was browsing Facebook, so it's a pretty innocuous site.

    How can I determine what's up with this without having to do a full-on system barrage of scans and cleaning (since I feel that might be overkill on something that may or may not be a real threat).

    Any help is appreciated.
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Click on the following link and use the below steps to scan a file: Virustotal
    Click the Browse... button.
    Navigate to the file FileToBeScanned
    Where FileToBeScanned is the actual file to be scanned. Like C:\WINDOWS\System32\vdmt16.sys
    [/LIST]
     
  3. techtitan

    techtitan Specialist

    Thanks for responding Tim. I tried to upload this normally, but it gave me a permission error saying I had to be an admin (which I am as far as I know). So I had to reboot into safe mode with network control. It worked fine after that. I wasn't able to download the results, because Virustotal requires you to be a member. But I took screenshots of all the tabs and attached those as images below. Here are the results:
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please do the Read and Run First instructions. Then attach the scan results to a this thread.
     
  5. techtitan

    techtitan Specialist

    UPDATE:

    Just noticed the forum kind of shrank the images when I attached them and made them almost impossible to read above. I tired to upload them to an image host, but the forum says that has been disabled. So here is a zip file attached.
     

    Attached Files:

  6. techtitan

    techtitan Specialist

    Hey Tim, looks like you posted before I had a chance to do this update. Did you still want me to do that before looking at the images in the zip file above?
     
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I looked at your images and I still want you to do the Read and Run.
     
  8. techtitan

    techtitan Specialist

    Sure, no problem! Thanks for the help. I took care of that for you and have attached the files here. I will await instruction.
     

    Attached Files:

  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Looks like MBAM found it. Just to be sure, reboot and rerun MBAM and attach the new log.
     
  10. techtitan

    techtitan Specialist

    Thanks for the confirmation. Things are running a bit rough here on my end, but nothing I can't handle now. Somewhere along those scans several things got reset and my install of MBAM got nuked. Wouldn't let me load it any more and gave me the "Can't connect to the Service" error. Upon researching, doing a clean reinstall (using the MBAM removal kit) got it back up and running. I have re-run the scan and include the updated log below. It also seems several other key programs I use are going to need to be reactivated as well. I just have two follow up questions:
    1. The system install I'm running is pretty old. I first installed Windows 7 on this machine back in 2012 and I've just been doing maintenance on it ever since. Not only am I looking for confirmation that this threat is removed, can you confirm that there are no other misc threats that may still persist? Does the procedure I went through above specifically focus in on the MSSECSVC.exe or does it also prove I've kept the rest of my system free of other threats throughout?
    2. I know this question probably falls in the "unanswerable" category, but how the hell did MSSECSVC get on my system in the first place? It seems like a recent thing, I'm 100% certain I've not done any browsing outside the sandbox in the last month or so and I've not downloaded/installed anything to this computer in recent memory. I've had zero contact with any malicious or illegal sites (no Pirate Bays, no torrenting, no porn, etc). So how the hell did this little critter get past my defenses? Is it something I'm not aware of that it got through when my guard was down or perhaps an area I've not monitored thoroughly enough?
     

    Attached Files:

  11. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    "Phishing is the most common way for malware to infect computers.
    It could be a fake email message that appears to be originated from Microsoft Customer Service, eBay, PayPal, Amazon, or even your bank or insurance company.
    Fake emails that appear to come from the police, the FBI and other government entities were also reported.

    WINDOWS\MSSECSVC.EXE could also infect your computer by exploiting a security vulnerability of your Web browser or one of its plugins.
    If this is the case, WINDOWS\MSSECSVC.EXE would be injected into a Web page, and could get to your PC when you visited a malicious or hacked Web site.

    WINDOWS\MSSECSVC.EXE can be distributed with legitimate software that is repackaged by the scammers.
    It could be downloaded from warez Web sites or download archives."

    Your log is clean. I didn't see any other threats on your system.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    3. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
      • Refer to the instructions for your Windows version in this link: Disable And Enable System Restore
      • For Windows 8 and 8.1 system restore see this link: Win 8 System Restore - How to enable/disable
      • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
      • Then we want you to Enable System Restore to create a new clean Restore Point.
    6. After doing the above, you should work thru the below link:
     
  12. techtitan

    techtitan Specialist

    Thanks for the reply Tim. However, I am having a bit of fallout on my system that is causing me issues, even after doing the final steps above. Hopefully you can help with these (as well as one other follow up question regarding the source of the initial infection):

    • Is there a breakdown of what was reset/refreshed on my system when running MGtools? Not only did it nuke my original install of MBAM, but now my BitDefender says the services are not responding. The activations of several other programs (like my screen saver, etc) have been cleared out and I'm going to have to fix those. I'm sure many other issues are going to pop up like this throughout. So I'll need to know what I need to go back and fix now that the scans have reset lots of stuff on my end. Can you help me narrow this down a bit?

    • The only hole I can think of that MSSECSVC may have slipped through is my email. I have unfortunately been getting a lot of spam lately. I never click on any of the links in the email, but I do have to open them to add them to my spam folder and delete them. My sandbox is set up to load the mail app itself in a sandbox but allow full access to my Microsoft Outlook personal data files (otherwise my read emails never get pushed down to my system and they just keep reloading). Could that be a source? I really need to ensure I plug this security hole somewhere.
     
  13. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Malware can wreck havoc to your system. Your protection software most likely needs to be reinstalled.

    I suggest you just delete the spam instead of opening.

    Any other issues should be addressed in the software forum.
     
  14. techtitan

    techtitan Specialist

    Thanks. However, I did have one new thing pop up and I wanted to ensure this wasn't related to the scanning process before I started an entirely new thread about it. I'm now seeing a "cmd" entry in my right click menu. When I click on it, I get an error message about it not being associated with a program. I researched it and it's the exact problem found at this link.

    This wasn't present before scanning. Why was this created and how do I remove that?
     
  15. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    This isn't a malware issue. I suggest you either follow the suggested fixes in your link or post in the software forum.
     
  16. techtitan

    techtitan Specialist

    Will do, thanks
     
  17. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome.
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds