is my hard drive done

Discussion in 'Hardware' started by cschancey, May 28, 2008.

  1. cschancey

    cschancey Private E-2

    I have a WD2500JD and I ran a diagnostic test on it and got this....I don't know what it all means.

    ID NAME VALUE THRESH WORST
    1-raw read error rate 1 51 1
    3-spin up time 164 21 119
    4-start stop count 99 40 99
    5-re-allocated sector count 155 140 155
    7-seek error rate 200 51 193
    9-power-on hours count 97 0 97
    10-spine retry count 100 51 100
    11-drive calibration retry count 100 51 100
    12-drive power cycle count 100 0 100
    194- H D A temp. 111 0 109
    196- relocation event count 1 0 1
    197- current pending sector count 191 0 189
    198-offline uncorrectable sector 200 0 200
    199- ultraDMA CRC error rate 200 0 253
    200- multi zone error rate 96 51 96
     
  2. Yargwel

    Yargwel MajorGeek

    I would assume the three figures for each test are a Maximum value a Minimum value and the Actual value. If my assumption is correct the drive would appear to be OK apart from test 199.
     
  3. cschancey

    cschancey Private E-2

    what does that one mean? What happened was I was not able to boot my system and tried to un-install my hd and re-install it ... I then proceded to do a full erase of the hard drive. When I try to restore my pc using the restore discs I made I get this error - Line 1 of the INF\minit\system32\winpeoem.sif is invalid and setup cannot continue.
     
  4. Yargwel

    Yargwel MajorGeek

    Well CRC stands for Cyclic Redundancy Check and could very well mean the HD needs to be formatted. Have you formatted the disk since running the diagnostic? I assume there was nothing you hadn't already backed up on the disk.
     
  5. cschancey

    cschancey Private E-2

    not sure if I formated the disc or not I did a full erase w/ a western digital diagnostics tool I downloaded ...is that what you mean by formated the disk?
     
  6. Yargwel

    Yargwel MajorGeek

    No. It's possible that the diagnostic you carried out could have wiped everything on the HD. Try to re-install your OS by booting from your (XP?) CD and carry out a new install of the OS.
     
  7. Yargwel

    Yargwel MajorGeek

    And while I think of it you may need to run Fdisk to re-partition the disk to allow the format to continue.
     
  8. cschancey

    cschancey Private E-2

    I also ran Derick's boot and nuke'em that I down loaded from this site. I don't have the original OS disks...all I have is the restore disks I made when I purchased the pc...I did just get off the phone w/ gateway and orderd the actual discs from them...(Hated to do it cause I already paid for this stuff..but oh well I guess if it fixes the problem ) ...How do I run Fdisk?
     
  9. Yargwel

    Yargwel MajorGeek

    You may find this easier to use.
     
  10. cschancey

    cschancey Private E-2

    ok...I copied that to a cd and tried to run it. I get this error

    PXE-E61: media test failure, check cable
    PXE-M0F: exiting broadcom PXE ROM.

    no bootable device--insert bood disk and press any key.
     
  11. cschancey

    cschancey Private E-2

    Don't know if this part matters but the diagnostic test results for the HD also said this: Drive 0 Port 0x20c8 reported H smart error

    and

    One or more current or worst-case attributes are below threshold
     
  12. Yargwel

    Yargwel MajorGeek

    The smart error is telling you the diagnostic found something out of spec. Smart stands for Self Monitoring Analysis and Reporting Technology.

    Try these instructions which I found on Microsofts web site:

    To partition and format your hard disk by using the Windows XP Setup program: 1. Insert the Windows XP CD-ROM into your CD-ROM drive or DVD-ROM drive, or insert the first Windows XP Setup disk into the floppy disk drive, and then restart the computer.

    Note To start your computer from the Windows XP CD-ROM (or from the startup disk), your computer must be configured to start from the CD-ROM drive, the DVD-ROM drive, or the floppy disk drive. In some cases, you may have to modify your computer's BIOS settings to set this configuration. For information about how to configure your computer to start from the CD-ROM drive, the DVD-ROM drive, or the floppy disk drive, see the documentation that is included with your computer, or contact the computer manufacturer.
    2. If you are starting the computer from the Windows XP CD-ROM, select any options that are required to start the computer from the CD-ROM drive if you are prompted to do this.

    Note If your hard disk controller requires a third-party original equipment manufacturer (OEM) driver, press F6 to specify the driver.

    For more information about how to use F6 to supply a third-party OEM device driver while the Windows Setup program is running, click the following article number to view the article in the Microsoft Knowledge Base:
    314859 (http://support.microsoft.com/kb/314859/) Limited OEM driver support is available with F6 during Windows XP Setup
    If you are starting from the Windows XP Setup disks, insert each of the additional disks when you are prompted, and then press ENTER to continue after you insert each disk.
    3. At the Welcome to Setup page, press ENTER.
    4.
    Note If you are using the Setup disks (6 bootable disks), the setup will prompt you to instert the Windows XP CD.
    5. Press F8 to accept the Windows XP Licensing Agreement.
    6. If an existing Windows XP installation is detected, you are prompted to repair it. To bypass the repair, press ESC.
    7. All the existing partitions and the unpartitioned spaces are listed for each physical hard disk. Use the ARROW keys to select the partition or the unpartitioned space where you want to create a new partition. Press D to delete an existing partition, or press C to create a new partition by using unpartitioned space. If you press D to delete an existing partition, you must then press L (or press ENTER, and then press L if it is the System partition) to confirm that you want to delete the partition. Repeat this step for each of the existing partitions that you want to use for the new partition. When all the partitions are deleted, select the remaining unpartitioned space, and then press C to create the new partition.

    Note If you want to create a partition where one or more partitions already exist, you must first delete the existing partition or partitions, and then create the new partition.
    8. Type the size in megabytes (MB) that you want to use for the new partition, and then press ENTER, or just press ENTER to create the partition with the maximum size.
    9. Repeat Steps 4 and 5 to create additional partitions if you want them.
    10. If you want to install Windows XP, use the ARROW keys to select the partition where you want to install Windows XP, and then press ENTER. If you do not want to format the partition and install Windows XP, press F3 two times to quit the Windows Setup program, and then do not follow the remaining steps. In this case, you must use a different utility to format the partition.
    11. Select the format option that you want to use for the partition, and then press ENTER. You have the following options: • Format the partition by using the NTFS file system (Quick)
    • Format the partition by using the FAT file system (Quick)
    • Format the partition by using the NTFS file system
    • Format the partition by using the FAT file system
    • Leave the current file system intact (no changes)
    The option to leave the current file system intact is not available if the selected partition is a new partition. The FAT file system option is not available if the selected partition is more than 32 gigabytes (GB). If the partition is larger than 2 GB, the Windows Setup program uses the FAT32 file system (you must press ENTER to confirm). If the partition is smaller than 2 GB, the Windows Setup program uses the FAT16 file system.

    Note If you deleted and created a new System partition, but you are installing Windows XP on a different partition, you will be prompted to select a file system for both the System and startup partitions.
    12. After the Windows Setup program formats the partition, follow the instructions that appear on the screen to continue. After the Windows Setup program is completed, you can use the Disk Management tools in Windows XP to create or format more partitions.
     
  13. cschancey

    cschancey Private E-2

    I only have the back up disks that I made when I purchased the pc....I don't have the windows xp set-up disk. When I try to use my back up disk I get this error mess. :

    Line 1 of the INF \minint\system32\winpeoem.sif is invalid. Set up can not continue
     
  14. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    You'll get that error because the back up disk is looking for a hidden partition on your hd. Since you wiped it twice, you removed the hidden partition and your back up disks will not work.
     
  15. cschancey

    cschancey Private E-2

    ok... Well I ordered the XP cd from Gateway. should that work?
     
  16. Yargwel

    Yargwel MajorGeek

    Yes. Assuming its a full version of XP.
     
  17. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Also somewhere on the bottom, side, back or inside your computer will be a sticker with your 25 alphanumeric serial number. Write it down and keep it with the CD case for the OS. When you install XP, you will have to put in that string of numbers and letters.
     
  18. cschancey

    cschancey Private E-2

    Ok...I located the number. All I have to do know is wait for the cd in the mail. I hate waiting ....they said 8-10 days so hopefully it will come this week. Don't have a floppy drive just a cd rom drive and a dvd drive....I sure hope this works. If it does I may get a new psu, grapics card and some more memory..but not sure what to get. I have a gateway 835gm / intel pentium D based on 945 chipset. w/ a measly 1gb of ram...ya'll have any suggestions? I am very thrifty so price has to be low....don't really do any hard core gaming but would like to try out CoD 4 or something like that...I really like playing my old warhammer 40k Dawn of War and would need some type of upgrade to play the new versions.
     
  19. davismccarn

    davismccarn Specialist

    WD drives like to corrupt the "GList" which is the grown defect list used by its onboard processor to remap defective media to good, spare sectors. Once this has happened, the drive quickly deteriorates until it reports all of the sectors as bad.
    The error scan in http://www.hdtune.com 's free version is the best test. If it shows even one red box (read error), the drive is toast.
    If your drive is failing; I have yet to get a bad product form MWave's "refurbished" section and here is a better, Seagate 250 for $43.00. search http://www.mwave.com for CA50340
    I am surprised that the Gateway recovery media that you made does not work and suspect it is actually the hard drive as the source of the problem. Gateway will be shipping you a factory set of that media anyhew and, in one sense, that is a good thing; installing XP on a 945 chipset from scratch can be a bear.
     
  20. Trussman

    Trussman Private First Class

    When you receive your new XP disc, it should come with it's own Product key code. The one you wrote down is for the one that is or was in your PC before you formatted it.

    Remember that when ever you by a PC from a office retail store of some sorts, like Staples, Circuit City, Office Max, etc, they don't include the OS with the PC. Make them get you one, you paid for it when you bought the PC.

    Also if you order from the computer Manufacture itself, online make sure you check the box the has send software, or over the phone tell them you want the software, so you'll have for just such problems.
     
  21. cschancey

    cschancey Private E-2

    Yeah...I was pretty bummed out when I found out I would have to pay them for the OS start up CD...So much so that I have been messing with trying to fix my pc without it for about 3 mnths. But I finnally broke down and gave them the $20 ....hope it works. Hey can I run the HD test if I can't get into windows or do I need to wait until I get windows up and running?
     
  22. Trussman

    Trussman Private First Class

    Wow $20 is cheap compared to buying a retail.

    If you know how to get into your BIOS setup, there should be a test for HDD, that can run a HDD test and tell if its good or bad. Do the short test 1st if it passes then do the advanced test, but if the short test fails. Using another PC, try going to the manufacture and download their disk tools, save it to the desktop, right click it an burn a bootable cd, then load it into the non-working one and turn it on and try running the test and see what they say.

    Here is a link to a good test from Hitachi, that will work with all makes of HDD

    http://www.majorgeeks.com/IBM_-_Hitachi_Drive_Fitness_Test_d2828.html
     
  23. cschancey

    cschancey Private E-2

    LOL!!! I am pretty cheap myself....I just felt like it was mine and they should have given it to me for free. Oh and about the diagnostic test ... I have already run one that I got from WD and the results of it are posted at the begining of this thread. If you have any added input I would be glad to hear it.
     
  24. cschancey

    cschancey Private E-2

    Got my Gateway start up CD and it is supposed to have all the software on it that was on my pc when I purchased it. I put it in and I get this error : Stop:C0000221{Bad Image Checksum} The Image rpcrt4.dll is possibly corrupt. The header Checksum does not match the computed Checksum.

    What does this mean?
     
  25. Yargwel

    Yargwel MajorGeek

    Have a read of this: http://support.microsoft.com/default.aspx?scid=kb;en-us;326687
     
  26. Trussman

    Trussman Private First Class

    I've seen this error before. Windows problem. Here a few things to try.

    Sometimes this can be a Bad or Defected Memory module. If you have 2 try removing one at a time to see if error message goes away, so you can continue.

    Try to get the disc they sent you to run a repair for you. You might have to open the Command Prompt and tell it the complete path to find it in the I386 Cabinet files. I'm not sure of that path as of yet, but sure I could find it. Using the exact file rpcrt4.dll If that doesn't work, you can open the disc and do it manually, this takes alot of searching to find the correct file.

    Or see if someone you know, might have a copy of Windows OS, just like you are running, whether it be XP Home, XP Pro, 2000, 98, ME or Vista, and see if you can use it, you will not be installing their Windows on your PC, just do the repair only. No Product Key will be need for repair.

    If that doesn't work, see if you know of anyone near you that might have a program called SPINRITE, or another program that can do the samething. This program I have used to straightening out many HDD problems, getting them running normal again. However? After you get it working again, I'd recommend backing up everything you want to keep.

    The very last thing you may have to do, is a complete format and reinstallation
     
  27. Trussman

    Trussman Private First Class

    I should've have read Yargwel's thread. The link he has listed should give you all the information, I was trying to remember, with clearer instructions.

    Hope everything works out.
     
  28. cschancey

    cschancey Private E-2

    when I put in the disk they sent me I don't get any options...except a note saying that this install will erase anything currently on my HDD and to press r to begin system restore ...then it starts to go to restore mode and I get the blue screen w/ the error message below. How do I open the comand prompt? I think my father in law has a xp cd ... I will try and run that in repair mode. would it work if someone has an old windows 98 cd ...to load 98 then try and install xp after that? Also I see links to down load the image rpcrt4.dll ... can I download this to a diff pc and burn it to a disk and then load it on the sick pc?
     
  29. Yargwel

    Yargwel MajorGeek

    I suspect trying your father-in-laws XP CD would be the best option.

    To get to the command prompt you would need a bootable floppy or CD. The XP CD you have may allow that option does it boot to a menu? or does it just fall over straight away?
     
  30. Trussman

    Trussman Private First Class

    Unfortunetly using another version will not work.

    If I understand right, that you started the disc to do system restore and then the message came up. The command prompt on this disc won't work, you'll have to use your father-in-laws disc to do the repair, if that'll let you do it. I don't know how far the other disc went until message came up. I do believe the program spinrite will undo any changes and fix problem, if you can get a copy and burn it to a bootable cd.

    A complete format or fdisk and reinstall will then let the restore disc complete.
     

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