IS2010, gone? Now XP Pro starts up and stops at welcome screen. What to do?

Hello after getting IS2010, I scanned with SpyBot. I think it deleted it. Now on start up it gets to the wallpaper screen stays about a minute or so then goes to the welcome screen with administrator, click enter says it is loading personal settings and stops says it is saving settings and goes back to the administrator screen. As a novice what do you recommend. I have tired all three modes to start and no change. What is next?

 

Can you get to advanced user mode then choose " Last known good configuration " ?

Rusty !

 

When turning on the computer and tapping f8 I can get to Last Known Good Config. Yes

 

You like to be sure that IS2010 is deleted/gone huh?

Please follow the instructions at the link "Read and Run me First" below and post the logs in the Malware forum.http://forums.majorgeeks.com/showthread.php?t=35407

 

Sounds great...BUT I cant get on the internet to download any of those programs and do all that stuff on the list with my desktop computer. It just goes as far as the welcome screen, loads and then saves settings. So were does that leave us?

 

Do you have access to another computer that has access to the internet? If that's the case, download the required software to that computer and copy/transfer all that software to a CD/DVD disk. Then install the software from the CD/DVD disk onto the faulty computer.

That way you should be able to run the required software in the Read an Run Me First post.

 

Yes I am using my laptop. Darned compaq/hp computer. The cd/dvd drive decided it doesnt want to work. I did some repair to it got it to work a few times then stopped.

 

Do you have any friends or family/relatives who would not mind downloading the required software on a CD/DVD for you so that you can install it on your machine without the internet?

If not, I would not know how to advise you any further. Perhaps someone on this forum has more knowledge on how this can be resolved.

 

Yes I think I can arrange that. But how will it download when the computer wont open up that far?