ISP conflict

Hi all,

We use NetZero as our ISP and IE6 is the default browser. My daughters computer, when she attempts to log on to the internet, almost constantly gives a message that the program(netzero) is corrupted and needs to be reinstalled. I uninstall and reinstall and all is good UNTIL the next logon attempt but not always does this happen. I was curious and went into the registry where I found that netscape was installed. I do not know how it got there. She does use AIM to chat. Is this something that AOL "planted"? And could netscape be the source of the conflict? I have removed netscape from the registry but it somehow magically reappears,(scracthes head) and the problems begin anew.

Thanks for your trusted guidance.
Bill

 

Chk here http://www.netzero.net/support/errors/ea10-corrupted.html