JPEG in task manager

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by JeREnK, May 11, 2011.

  1. JeREnK

    JeREnK Private E-2

    I dont know how to describe my problem. I notice after ballon popup show that i have file ready to burn in drive E, then i open tast manager see this things..Got two file...I scan my PC using SUPERAntiSpyware, Malwarebytes Anti-Malware, combofix.exe, try to use RootRepeal but cant run it..Here the log
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please take ComboFix out of the folder you have it in and put it directly on your desktop, not here:
    Running from: d:\downloads\Programs\ComboFix.exe

    * Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    If it is not on your Desktop, the below will not work.
    * Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    * If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    * Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    KILLALL::
    
    File::
    c:\users\JeREnK\AppData\Roaming\Java\?Jview?.exe
    c:\users\JeREnK\AppData\Roaming\Java\?shimgvw?.exe
    
    Registry::
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "jre?"=-
    
    [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\JERENK-PC?]
    
    [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\jre?]
    
    
    * Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    * At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    * You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    If it asks you to overide the previous file with the same name, click YES.
    * Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
    * Follow the prompts.
    * When it finishes, a log will be produced named c:\combofix.txt
    * I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Combo may not recognize those files with the ? in them. So you need to do a windows explorer search to find them and manually remove them if they still exist.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This should have been run as part of the Read and Run First instructions.

    Then attach the below logs:

    * C:\ComboFix.txt
    * C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
  3. JeREnK

    JeREnK Private E-2

    Here the log...
    There is no pop up anymore in system tray, but i cant enable windows defender
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are going to have to help me. I didn't think Combo would recognize those files due to the characters in them. So I need you to find them for me.

    Use windows explorer to try to find these:
    c:\users\JeREnK\AppData\Roaming\Java\?Jview?.exe
    c:\users\JeREnK\AppData\Roaming\Java\?shimgvw?.exe

    I need the proper file name if you can find them.

    Then go to start / run / and type in:
    Regedit.

    This will open a window, where you need to expand the directory until you come across these:
    HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\jre?
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\JERENK-PC?

    None of the files or registry items will have the ? in them, but I need to know the exact file path. Let me know what you find.

    Then go to start / run / type:
    msconfig

    In there, go to the start menu and see if you can find those two items, and stop them.
     
  5. JeREnK

    JeREnK Private E-2

    The file is

    ϝshimgvwʅ
    ߙJviewʚ


    Here i attach the screenshot
    i thinks my pc didn't support the character
    And when i try to start windows defender, it give error 0x80070424 as image attached
     

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  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Delete those two files. Then go back into the registry, first make a backup and save it to your desktop. Then delete the two registry items:
    HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\jre?
    HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\JERENK-PC?

    Reboot and tell me how things are.
     
  7. JeREnK

    JeREnK Private E-2

    Ok the processes no long in task manager, so should i delete this two also

    c:\users\JeREnK\AppData\Roaming\Java\?Jview?.exe
    c:\users\JeREnK\AppData\Roaming\Java\?shimgvw?.exe

    then my problem resolve ?
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Yes, delete them as well as the registry keys. ;)

    Are they still listed in msconfig?
     
  9. JeREnK

    JeREnK Private E-2

    Nope, all gone...in msconfig too...
    i reboot after deleted the file to make sure its not duplicate its self..the two file also gone...1 more problem is about windows defender...i unable to start it...error 0x80070424..i google the solution and cant find it instead of fresh format...just asking you if u got solution...its not a bit deal actually..so the problem solve right ?
     
  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You will have to post in the software forum for your issue with Windows Defender. Be aware that some AV software will disable WD.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0

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  11. JeREnK

    JeREnK Private E-2

    Ok, done everything that you ask...Thank you so much
     
  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome. Safe surfing. :)
     

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