Just Upgraded my processor. Having an error message.

Ok, so, I recently upgraded from an Intel Core 2 duo to an Intel Core 2 Quad. now when I start the computer up i get the message "Installed Processor is not supported;l continued use may result in data loss and/or unreliable performance." My motherboard is an Intel desktop board DQ965GF, and my new processor is an Intel Core 2 Quad 2.66 Ghz processor. The computer store and I looked on a list of processors that the product manual sent us to, and this processor was on the list. So what's up with that message? And any way to get it "supported?" I know that it is running ok right now, but I'd like to figure out how to get rid of the message without too much problem. thanks in advance for any advice.

 

What make/model is the motherboard?

Once you find out, go to the manufacturer's drivers and support site for a list of supported CPUs. There are some boards that will only support a limited number of CPUs.

Also, see if any BIOS updates are available. If so, reinstall the old CPU, update the BIOS per the manufacturer's instructions and see if it solves the problem.

Hope this helps.

 

From what I see on the Intel site for this board, it will support a Core 2 Quad 2.66ghz under the following conditions:

To support a Core 2 Quad Spec SLACQ, the minimum BIOS version installed must be 5882, and compatible board revisions are: D41016-401, 402, 600, 601, 602 / D41019-401, 402, 600, 601, 602 / D41676 - 401, 402, 600, 601, 603


Since your computer is actually functioning after getting the warning, I suspect your bios might need upgrading. Speaking of BIOS, what does it show for the processor? Check if BIOS is at least version 5882, and is reading the right specs on the processor. If so, make sure to "Save Changes And Exit" to see if the warning is still there.

 

As far as I know, he told me the BIOS was updated and such. But I was still getting that warning. I just used the BoardID thing from Intel and got this...

Board Model
-----------------
DQ965GF

Board Version
----------------
AAD41676-400A

BIOS Version
------------------
CO96510J.86A.6100.2009.1004.2331

And my current OS is Windows 8 Pro.

 

Well, your BIOS looks ok . . . but your board version isn't on the list I looked at that says it will support the Quad.

Better check it yourself to be sure, I just took a quick look at it. Not sure how (or if) you could get around the board version not being compatable . . .

 

and yes...the bios is reading the processor correctly.

I am wondering. If I were to find and buy the same board I have now...but with the right revision for the processor, would I have to re-instlal windows or the drivers for the board? Or would everything I have now, continue to work fine? Was thinking about that, but as long as my comp is running now even with that message, i hope things will be fine enough with it till I can upgrade my MB to another version of this board or something better. Though not sure if I'd have to reinstall windows if I got a different board.

 

If the BIOS is reading it properly, and the computer seems to be working ok, I wouldn't worry about it much. I've had boards do strange things. I built my wife a computer around a Core 2 Duo on an HP Media Center board. It has 4 gigs of ram, but the BIOS reads all four RAM sticks as 32mb . . . but Win 7 sees all the RAM, and bench tests show the system is using all the RAM, so to heck with the BIOS :-D

Just make sure the OS is seeing all 4 cores, and run some CPU tests and such on the computer to make sure it is taking full advantage of the CPU. If so, the error message is aggravating but meaningless. Just keep an eye on your temps and such for a while.


A difference which makes no difference, is no difference.

 

hwo do i see if my OS is seeing all cores and what kinds of tests?

 

About the easiest way to see if your OS is reading all the cores is Task Manager. Open Task Manager, and under the "Performance" tab check the "CPU Usage History" box. That box should be split up into a number of smaller boxes . . . each smaller box equals one core. So if you have a quad core there should be four boxes there.

There are several decent programs right here at Major Geeks that are useful for testing/checking CPU's and other components:

http://www.majorgeeks.com/CPU-Z_d425.html

http://majorgeeks.com/PCMark_7_d6964.html

http://majorgeeks.com/PrimeCores_d6327.html

To name a few. The only one I have used extensively is CPU-Z.