Kestrel13! & Conduit search and MyPC backup

Hi and welcome.

You can not respond to threads in our Malware Forum. Only the original poster and our malware experts can do that.

You are talking as if you have followed someone else's thread...or at least I'm seeing this is your first post. Those threads are specifically tailored towards someone else's computer and the files on there. They are not general fixes, and in fact, following them could possibly break your machine.

If you have malware, you should follow the Read and Run Me First that is stickied in that forum and then start a new thread to post your logs.

 

Okay. I am actually looking at this thread, which I believe you are talking about: http://forums.majorgeeks.com/showthread.php?p=1863067#post1863067

It looks like you are also scrumhalf

Is that the case? If so, is there a reason you created another account?

 

How confusing....

Right... Rescan with Hitman Pro (yes again) take a look at the log before you attach it. Does it still show problems now, or is it just an empty log? Let me know here in this thread! (I do not understand why you cannot reply as scrumhalf)

 

Are you unable to log into your scrumhalf account? I will be happy to try to help you, but need to understand what the problem is. You can't contact anyone via PM because you have to have a certain amount of posts to do so. You can receive them though. If you have lost your password, I will change it for you and send you what I changed it to via PM (you would then change it to something of your choosing).

Or...the other thing you can do is start another thread in the Malware forum with this account, post a link to your original thread stating your inability to post in the other thread, and go from there.

Either way, you can't continue in the welcome forum.

Let me know about your account.

 

That screenshot shows that you are trying to access your scrumhalf thread with the dbarre14 account. That is why you can't.

I have deleted your hitman log because as I already stated, you can not continue your malware removal in this thread or the welcome forum.

You have two immediate options:

Log into your scrumhalf account to continue on in your existing malware thread if you are able.

or

Start a new thread in Malware with this user (dbarre14), copy and paste the link to your existing thread you have going, and post your new logs.


Just as a note...we do not allow for someone to have two accounts. Please let me know what you would like to do as far as that. If you for some reason do not have access to your other account, let me know and I will help you get access.

 

I've made a reply in this thread http://forums.majorgeeks.com/showthread.php?t=283850

 

I've moved your post to your thread in Malware as linked by Kestrel. Please continue on in there with your scrumhalf account.

 

Also, please let me know which account you would like to keep.

If you do not want the scrumhalf username, I would be happy to change the name for you to whatever you would like.

If I don't hear back from you in this thread regarding your two accounts by this Sunday, I'm going to delete the dbarre14 account since we do not allow two accounts and that is the most recent.

 

As per this post http://forums.majorgeeks.com/showpost.php?p=1863556&postcount=12 we will have to delete this account first before associating the @gmail.com address of yours with the scrumhalf account (which has your talktalk.com address).

So as mentioned by Laura by Sunday we will delete the dbarre14 account and can add your gmail address to the account, but do remember that the email has changed if needing to login and or recovering the account password.

 

Since there has been no response, I am going to delete the dbarre14 account. If you would like the scrumhalf username changed, let me know.