Keyboard Problem

Discussion in 'Hardware' started by Joe Ciaravino, Mar 4, 2018.

  1. Joe Ciaravino

    Joe Ciaravino Specialist

    Windows 7 SP1 machine. I bought a new keyboard last week. It is a wired, USB type, which replaces a PS2 wired type which was old and began having problems.

    Every time I reboot, or the machine wakes up after sleep, THE FIRST key strike is missed. EXAMPLE: I type the word "dog" and get "og". This is not random. It happens EVERY time.
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Well, you can either hit the first key twice or take it back.
     
  3. Joe Ciaravino

    Joe Ciaravino Specialist

    Thank you for that vital information. I never would have fixed it without your rude, I mean, SAGE advice.

    I uninstalled the driver and rebooted and, lo and behold, all is the way it should be.
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I always try to please. :)
     
    Geek_Justin likes this.
  5. Joe Ciaravino

    Joe Ciaravino Specialist

    Back in the late 1950s when I was just a young fellow I would have said: "fifteen cents plus your advice will get me on the subway".
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    LOL .....however, my go to advice for a product that doesn't work as it should is to take it back. The consumer should not have to "fix" something that is a plug and play device. It puts the burden on the manufacturer to fix their own device.

    Glad that you did "fix" it. :)
     
    Last edited: Mar 4, 2018
  7. Joe Ciaravino

    Joe Ciaravino Specialist

    Apparently the problem was not a hardware problem but a software problem.
     
  8. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    :DIt is sometimes amusing to see what reply motivates a member to begin basic trouble-shooting.
     
  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Did the software come with the hardware?
     
  10. Joe Ciaravino

    Joe Ciaravino Specialist

    No software. Keyboard only.
     
  11. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Ok....that is weird. So Windows applied a wrong driver and then on reboot applied the right driver? Strange.
     
  12. Joe Ciaravino

    Joe Ciaravino Specialist

    Apparently so.

    My old keyboard was PS2 and this one is USB2.0. That may or may not be relevant, but in any case when I connected the new keyboard last week and booted, a "bubble" appeared above the notification tray in lower right: "your new hardware is installed, etc etc". I thought that was strange. Yesterday after uninstalling the driver for the keyboard and booting, I did not get that message.
     
  13. Joe Ciaravino

    Joe Ciaravino Specialist

    Unfortunately the case is not closed. The keyboard still misses the first key strike ONLY after waking up. On a reboot it acts properly.

    Strange.
     
  14. Joe Ciaravino

    Joe Ciaravino Specialist

    If I block the keyboard option to wake computer, and use the mouse instead, then it works as it should. There is a quirk with the first strike, and the keyboard thinks that the first strike is to wake and not to display a character.

    I'll use the mouse to wake and be done with it.

    Chinee software glitch.
     

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