Keyloggers - Malware Have Hitched A Ride On My Win 7 Pc Desktop

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by safetydave, Jun 12, 2017.

  1. safetydave

    safetydave Private E-2

    son admitted installing keyloggers on pc
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Rerun ADW and have it remove the following:

    ***** [ Folders ] *****

    Folder Found: C:\ProgramData\rvlkl
    Folder Found: C:\ProgramData\Application Data\rvlkl
    Folder Found: C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\fcfenmboojpjinhpgggodefccipikbpd

    ***** [ Files ] *****

    File Found: C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_fcfenmboojpjinhpgggodefccipikbpd_0.localstorage

    ***** [ Registry ] *****

    Key Found: HKLM\SOFTWARE\Viewpoint
    Key Found: HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
    Key Found: HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
    Key Found: HKCU\Software\Google\Chrome\Extensions\fcfenmboojpjinhpgggodefccipikbpd
    Key Found: [x64] HKCU\Software\Google\Chrome\Extensions\fcfenmboojpjinhpgggodefccipikbpd

    ***** [ Web browsers ] *****

    No malicious Firefox based browser items found.
    Chrome pref Found: [C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Web data] - aol.com
    Chrome pref Found: [C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Web data] - ask.com
    Chrome pref Found: [C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Web data] - metrolyrics.com
    Chrome pref Found: [C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences ] - fcfenmboojpjinhpgggodefccipikbpd

    Note: You may need to disable the Chrome synchronization from your Google account in order to fully remove the malicious preferences. Please consult this Google help: https://support.google.com/chrome/answer/3097271?hl=en

    Now rerun RogueKiller and remove these items:

    ¤¤¤ Registry : 3 ¤¤¤
    [PUP.Gen1] (X86) HKEY_LOCAL_MACHINE\Software\Viewpoint -> Found

    ¤¤¤ Files : 2 ¤¤¤
    [Keylog.Gen0|PUP.Gen1][Folder] C:\ProgramData\rvlkl -> Found
    [Keylog.Gen0|PUP.Gen1][Folder] C:\ProgramData\rvlkl -> Found

    Now run Hitman and lets remove the PUP's:

    Potential Unwanted Programs _________________________________________________

    HKLM\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{9522B3FB-7A2B-4646-8AF6-36E7F593073C}\ (CouponBar)
    HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\ActiveX Compatibility\{9522B3FB-7A2B-4646-8AF6-36E7F593073C}\ (CouponBar)

    Reboot and rescan with ADW, RogueKiller and Hitman. Attach the new logs.
     
    safetydave likes this.
  3. safetydave

    safetydave Private E-2

    TimW
    Grateful for your reply and analysis.
    still have keyloggers
    Safetydave
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Remove everything Hitman found.....reboot and rescan with Hitman and attach the new log.
     
    safetydave likes this.
  5. safetydave

    safetydave Private E-2

    Appears to be keylogger free
     

    Attached Files:

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Looks good.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8 or 10, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. After doing the above, you should work thru the below link:
     
    safetydave likes this.

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