Killreg Trojan Found

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by helpdan, Jul 19, 2007.

  1. helpdan

    helpdan Private E-2

    hi i have a trojan, iv tried removing it myself for a few day to save you the trouble but no good.it is stopping me connecting to the net so could not do online scans as of yet. so her is wot iv mustered. please help and thanks for your time. dan.
     

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  2. helpdan

    helpdan Private E-2

    rest of what iv got cheers. oh and i can get on net on laptop at home .(O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS.0\system32\ctfmon.exe )i cannot seem to get rid of this with hijackthis is this the one.
     

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  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You need to run the current version of the READ ME. You must not work from something you have saved locally. You are way out of date using Ad-Aware SE 1.05 and your versions of GetRunKey and ShowNew are way out of date too. Please work thry the below procedure.

    Note: ctfmon.exe is not malware. It is from MS Office. See: http://support.microsoft.com/kb/282599


    Questions:
    1. How do you know you have the Killreg Trojan? Did a scanner detect it? If so, which scanner? Do you have a log showing it?
    2. Are your copies of Spy Sweeper and Spyware Doctor paid versions or free trials?
    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, renaming, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.
    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
      • CounterSpy - only for Windows XP, 2K, & NT users
      • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy. - only for Windows XP, 2K, & NT users
      • Bitdefender - from step 6
      • Panda Scan - from step 6
      • runkeys.txt - the log from GetRunKey.bat
      • newfiles.txt - the log from ShowNew.bat
      • HijackThis
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     
  4. helpdan

    helpdan Private E-2

    spy sweeper and spy doc are trials i will remove them ,i thought counterspy found the trojan and was in the log . i will do all the things in the list and post logs asap. sorry for wasting your time.:(
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Sorry missed it. However it quarantined it anyway and I'm also not sure that it was really a problem. There are valid forms of autoclk.exe. One was a Sagem Modem driver. Another one is a utility to do automatic mouse clicks. And there were other valid uses. I doubt it was a problem but it is possible.
     
  6. helpdan

    helpdan Private E-2

    hi , iv installed new versions of hijackthis runkeys newfiles and ad aware but i cannot update anything once installed 'cause i still cannot connect to net. i am posting new logs . i ran spybot search and destroy ad aware and both found nothing.
     

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  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your logs are clean but I still see things from Spyware Doctor in your HJT log. Did you uninstall it like you said you were going to do.

    You did not have a Killreg Trojan. As I stated in message # 5, it could have been a file for a Sagem Modem and you do have SAGEM F@st 800-840 software installed.
     
  8. helpdan

    helpdan Private E-2

    im sorry for wasting your time, i sent logs without uninstalling the software cause i had limited time on net so did what i could and posted logs. i still cannot connect to net with desk top so ill start uninstalling sagem stuff. why do you think c-spy found and quarantined a file called killreg trojan. once again thanks for your time .
     
  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Why? This is not malware as I have already stated. It is for your Sagem Modem.

    Also already stated. It did not find a Killreg trojan. It falsely said a file for your modem was this trojan due to the filename being the same as one associated with that trojan.
     
  10. helpdan

    helpdan Private E-2

    sorry chaslang, i ment il start un installing so i can do a clean re install 'cause if i cannot connect to net and its not malware and not a virus there's some things wrong with the modem are modem software. soto start again from fresh seems tobe the best start. and i just wanted to no why the counterspy had mistaken the sagem file as a trojan incase i encounter this again thats all. sorry i have limited knowledge. and once again thank you for your time and trouble. cheers.
     
  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.
     

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