Laptop Is Not Working Right Seems To Be Hacked?

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Clinton Crisher, Feb 22, 2025.

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  1. Clinton Crisher

    Clinton Crisher Private E-2

    Seems both HitmanPro and Mb.exe required network connection and my laptop kept loosing connection when I tired to run both programs.
     

    Attached Files:

  2. Clinton Crisher

    Clinton Crisher Private E-2

    sorry i forgot adw cleaner
     

    Attached Files:

  3. Oh My!

    Oh My! Malware Expert Staff Member

    Greetings and welcome to the Major Geeks Malware Forum.

    Please do this

    ===================================================

    Farbar Recovery Scan Tool (FRST)

    --------------------
    • Download FRST64 and save the file on your Desktop
    • If your computer language is other than English right click on the FRST64 icon and rename it to FRST64english
    • Right click on the icon and select Run as administrator
    • Note: If you receive any warning about the download it is a false positive and you can ignore it. Click on More info to get the Run anyway option
    • Click Yes to the disclaimer
    • Click Scan and allow the program to run
    • When completed, FRST.txt and Addition.txt reports will be saved on the Desktop
    • Please attach the reports to your reply
    ===================================================

    Things I would like to see in your next reply.
    • Attached reports
     
  4. Clinton Crisher

    Clinton Crisher Private E-2

    RogueKiller found two malicious elements:
    Name: pmem
    Path: \??\C:\Users\clint\Temp\_MEI85282\drivers \winpmem32.sys
    Detection Suspicious.Path Status: Found
    Type: Service
    Name: (X64) pmem
    Path:HKEY_LOCAL_MACHINE\System\ControlSet001\Services\pmem
    Detection Suspicious.Path Status: Found .
    Type: Registry Subkey
    Data: C:\Users\clint\Temp\ MEI85282\drivers\winpmem32.svs
     

    Attached Files:

  5. Clinton Crisher

    Clinton Crisher Private E-2

    here you go!
     

    Attached Files:

  6. Oh My!

    Oh My! Malware Expert Staff Member

    Thank you for all of the files. Please allow me a bit of time to review all of the information.
     
  7. Clinton Crisher

    Clinton Crisher Private E-2

    sorry i forgot to change the name to FRST64english so here is the new scans
     

    Attached Files:

  8. Oh My!

    Oh My! Malware Expert Staff Member

    Delete the FRST64.exe file, download a fresh copy and run the scan without modifying any of the settings.
     
  9. Clinton Crisher

    Clinton Crisher Private E-2

    k here ya go!
     

    Attached Files:

  10. Oh My!

    Oh My! Malware Expert Staff Member

    Thank you for the new reports.

    Let's start with this.

    ===================================================

    Farbar Recovery Scan Tool Fix

    --------------------
    • Right click on the FRST64 icon and select Run as administrator
    • Highlight the below information then hit the Ctrl + C keys at the same time and the text will be copied
    • There is no need to paste the information anywhere, FRST64 will do it for you
    Code:
    Start::
    SystemRestore: On
    CreateRestorePoint:
    CloseProcesses:
    Folder: C:\Windows\MTSN
    File: C:\Users\clint\AppData\Local\elecgbk
    S2 GoogleUpdaterInternalService134.0.6985.0; "C:\Program Files (x86)\Google\GoogleUpdater\134.0.6985.0\updater.exe" --system --windows-service --service=update-internal [X] 
    S2 GoogleUpdaterService134.0.6985.0; "C:\Program Files (x86)\Google\GoogleUpdater\134.0.6985.0\updater.exe" --system --windows-service --service=update [X] 
    S3 NdisTapi; System32\DRIVERS\ndistapi.sys [X] 
    S3 pmem; \??\C:\Users\clint\Temp\_MEI85282\drivers\winpmem32.sys [X] 
    U3 TrueSight; \??\C:\Windows\System32\drivers\truesight.sys [X] 
    S0 WinSetupMon; system32\DRIVERS\WinSetupMon.sys [X] 
    HKU\S-1-5-21-1896102556-2770611597-2937492192-1001\...\Run: [HijackThis startup scan] => C:\Users\clint\Downloads\HijackThis.exe /startupscan (No File) 
    Task: {D1902FEC-B170-4A1F-9DD3-881E888DFD56} - System32\Tasks\GoogleSystem\GoogleUpdater\GoogleUpdaterTaskSystem134.0.6985.0{235E5C20-C31D-42E4-B079-288875D2C8CB} => "C:\Program Files (x86)\Google\GoogleUpdater\134.0.6985.0\updater.exe"  --wake --system (No File) 
    Task: {C17648DE-B6CA-4658-A93F-0D8BE6457A28} - System32\Tasks\Lenovo\Vantage\Schedule\VantageCoreAddinIdleScheduleTask => C:\ProgramData\Lenovo\Vantage\Addins\VantageCoreAddin\1.0.0.190\ARM64\IdleScheduleEventAction.exe  (No File) 
    Task: {F06E5BC6-9F46-4D43-B505-6A47DEDCA14C} - System32\Tasks\Microsoft\Windows\UpdateOrchestrator\USO_UxBroker => %systemroot%\system32\MusNotification.exe  (No File) 
    Task: {777921C2-8217-46A7-A874-86A947D5D61A} - System32\Tasks\UnHackMe Task Scheduler => C:\Program Files (x86)\UnHackMe\hackmon.exe  $(Arg0) (No File) 
    BHO: IEToEdge BHO -> {1FD49718-1D00-4B19-AF5F-070AF6D5D54C} -> No File 
    BHO-x32: IEToEdge BHO -> {1FD49718-1D00-4B19-AF5F-070AF6D5D54C} -> C:\Program Files (x86)\Microsoft\Edge\Application\133.0.3065.59\BHO\ie_to_edge_bho.dll => No File 
    BHO-x32: Skype for Business Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\OCHelper.dll => No File 
    2025-02-11 17:57 - 2024-09-30 12:31 - 1978728448 _____ C:\Users\clint\OneDrive\Documents\Unconfirmed 726179.crdownload 
    cmd: netsh winsock reset catalog
    cmd: netsh int ip reset resetlog.txt
    cmd: bitsadmin /reset /allusers
    cmd: ipconfig /flushdns
    cmd: ipconfig /all
    Removeproxy:
    cmd: sfc /scannow
    cmd: DISM /Online /Cleanup-Image /CheckHealth
    End::
    
    • Click Fix
    • When completed the tool will create a log on the desktop called Fixlog.txt. Please copy and paste the contents of the file in your reply.
    ===================================================

    Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.
    • Fixlog
     
  11. Clinton Crisher

    Clinton Crisher Private E-2

    i did what you said to do but nothing happened and I can't paste it into notepad due to error see attached picture i took of error.
     

    Attached Files:

  12. Clinton Crisher

    Clinton Crisher Private E-2

    ok it started but in less than 30 seconds I got bluescreen of death. two files found and uploaded after restarted.
     

    Attached Files:

  13. Clinton Crisher

    Clinton Crisher Private E-2

    BTW I can't copy and paste the contents of the txt files in my reply due to notepad not working? Thanks for your help!
     
  14. Oh My!

    Oh My! Malware Expert Staff Member

    Looks like we have some system issues to overcome.

    • Click Start, type cmd, then select Run as administrator
    • Type sfc /scannow then hit Enter
    • Let me know the results when it has completed
     
  15. Oh My!

    Oh My! Malware Expert Staff Member

    Are you with us?
     

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