Laptop Keyboard Randomly Typing Letter "c" Only

Hi,

I have an Acer Aspire 3 A315-53-88N3 with Windows 10

I was recently typing and when i had finished the letter "c" just keep typing even though I wasn't using it. It was almost like the key itself was stuck but on looking at it, it wasn't at first glance. The letter c kept appearing when i was using Word, Chrome, even trying to put my password into Windows.

I then ran into problems and in the end try a restore from my initial setup USB hoping this would fix the problem. However when it was reinstalled the problem with the random typing of the letter c continued. It is only the letter c.

I check online and they suggested running the battery down and then removing the battery for 30 mins to see if that would fix the problem. I am currently doing that now.

They also suggested removing the driver for the keyboard and then rebooting the laptop for the driver to install again after reboot. This did not fix the problem either.

I have connected a USB keyboard to the laptop and so far have been able to get through this message without the letter C continually typing on its own. So I'm not sure what that is telling me is it a faulty key on the laptop or what?

I am at a loss what to do and would appreciate any help that anyone could provide me. Apologies if this is not the right forum to post this in.

I look forward to hearing from you.

Catherine

 

Blow out the area arount the 'c' key in case something is stuck under the key.
Otherwise replace the keyboard.