Laptop Running Extremely Slow Win 10

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by trisha, Mar 12, 2018.

  1. trisha

    trisha Corporal

    Hi,
    Laptop boots really slow both restart and cold boot. Apps and programs slow to respond on mouse click.
    Ran Tweaking.com Windows Repair All in One Free edition from the link on your site. It didn't really make much of a difference.

    I thought doing the most recent Windows Updates might help since it hadn't been updated since last October (not my computer.)

    Ran the Read Me and Run First programs. Not much I could see as far as malware is concerned.
    Please check my logs and any suggestions are much appreciated if it is not malware.

    Thanks.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    There is no malware in your logs. I suggest you post in the software forum and provide answers to these questions:
    * Is boot up slow?
    * Is shutdown slow?
    * Is browsing/surfing slow?
    * Is downloading slow?
    * Is running any application?
    * Is it also slow in safe boot mode?
    * Also are any process showing in Task Manager to be using a lot of CPU time?
    * Anything else slow?

    Since you are not having any malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Re-enable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8 or 10, it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now go to the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 or 10 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. After doing the above, you should work thru the below link:
     
    trisha likes this.
  3. trisha

    trisha Corporal

    Thanks Tim. Will post in software forum as suggested
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are welcome. :)
     

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