Laptop won't boot after Restart

Greetings,

I run a Windos 8 Dell Inspiron 14z, and have run into it not completely booting after I try to restart. It will just sit and keep doing the loading animation after the full bar is done on the boot-up screen, but will never go forward from there. I can, however, power it off with the power button then start from shut-down, and it boots up just fine. The issue only seems to be off computer restarts.

I've downloaded many speed-ups and tweaks from Major Attitude's recommendation articles and the only one I can guess which may have affected this, if that's what it is, is whichever one made my shut down faster. It was a simple freeware the automatically closes all the processes faster so the computer will shut down more quickly, and maybe that is what's interfering with the restart process?

Has anyone heard of something like this before or know a possible fix, do I just have to uninstall this freeware (not sure if that's actually what causes it)?

Thanks,

MS

 

Could you please post which software you've installed, all the performance and tweaking software. Make sure windows is fully updated, post the security software you have installed, firewall, anti virus, malware protection.

As the computer is booting hit F8 and start in safe mode, turn the computer off and on, does the problem go away?

Make a note of the time , turn the computer on until it locks up then restart the computer so it boots.

Go to Control panel-admin tools-event viewer and post any errors including the description and error code you see in the summary at the time of the LAST hang.

In the search box type msconfig and hit return, on the services tab select hide all Microsoft services and disable all, in the startup items and disable each one hit ok and turn your computer off, then turn it on see if the problem goes away.

If it does solve the problem begin enabling the services and startup software you suspect using msconfig while testing the computer starts up correctly after each is enabled. If we can narrow it down to one program we can then check the software is fully compatible with windows 8 and doesn't have any similar user reported problems and hopefully work on a fix.