Latitude 3330/Windows 7 keeps on falling asleep

Hey guys!

I have a problem. My new DELL latitude 3330 arrived last week.

All excited, I started it up without any problems. However, after a few minutes working it randomly fell asleep. I turned it back on, and within a few minutes it fell asleep again.
That's basically what it keeps doing. At random moments, at least every 3 minutes it falls asleep. It happens at all times f.e. when I'm typing, moving the mouse or doing nothing.

I contacted Dell support but they are really slow.
I have reset it to factory settings. Did the Dell backup and recovery.
Both didn't work.

I am currently in Safe mode and that seems to work fine.

Thanks for any help you guys provide. Awesome!

 

Hi my friend , welcome to MG's :major

This cause to Power Options i think , You should check the settings :wave

http://www.howtogeek.com/howto/9090/learning-windows-7-manage-power-settings/

 

Thank you very much for your reply.

I checked it all, and all the settings seem just how they are supposed to be.

Also, the computer automatically turns back on after a few seconds once it went into sleep mode.

 

You can follow this

http://en.community.dell.com/support-forums/laptop/f/3518/p/19527796/20458852.aspx

also look at this

http://www.dell.com/support/trouble...hs&docid=618431&dgc=SM&cid=266797&lid=4957397 :wave

 

Thanks once again for the reply!

In the first topic it seems that they have the same problem. However that one has not been solved yet.

The second link doesn't work for me?

I appreciate the help very much

 

Ah, got the second link working!

Awesome!

Now I am trying it out. For so far it seems to be working. Now instead of falling asleep, the screen just goes black. And when I move the mouse it comes up again. This happens like 2 or 3 times in a row. Still very annoying.

But at least it doesn't sleep anymore.