links not opening

hello there.
just last night my pc started doing this and is still doing it now. When i click on a link or right click - open in new window nothing happens except the page freezes for about a minute and then returns to normal without the link opening.

I've done a couple of scans and things but i'm not sure it is a virus.

tried running something to do with dll files from the microsoft forum but that has not helped.

Any help gratefully welcomed

 

You need to post a little more info: what browser and version, what OS, ECT.

 

i use windows xp and windows explorer.

this is the page at microsoft that makes most sense for this problem but it has not worked
http://support.microsoft.com/default.aspx?scid=kb;en-us;281679

 

phattcat,

Did all the files you registered succeed?

Steve

 

yes all of them, i've restarted but it's had no effect. My pc and internet is working fine otherwise.

 

Try this, http://www.majorgeeks.com/download4467.html

Steve

 

i've tried to use the IEFix but it prompts me for IEXPLORE.EXE on CD or the path on my pc. i dont have a CD and i dont know the path. i pressed cancel and it said it completed the fix anyway so i restarted my pc but it still isn't working.
I hope this makes some sense.

 

ok then i found the paths it seemed to want. Did it and restarted but guess what, it is still the same.
Help! Its getting veryannoying now.
Should i reinstall explorer?

 

Open Internet Explorer and go to Tools > Internet Options > Programs and
click on Reset Web Settings. Try it now.

Steve

 

nope still the same im afraid.

 

IE >Tools > Options > Advanced tab > uncheck reuse window if it is checked. See if that helps.

Have you added anything to internet explorer recently? This can happen with Yahoo Companion.

Steve

 

i did uncheck it but it seems to have made no difference

No i havent been near yahoo so that is not it. it started only yesterday and i haven't added anything recently.

 

Ok. I would go back and recheck it like it was.

You might try reregistering those files in the MS link and see if it works now. I might be missing something here, hopefully there will be some other ideas.

Steve

 

i did ad aware scan and found these should i delete them?

Alexa Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\extensions\{c95fe080-8f5d-11d2-a20b-00aa003c157a}

Alexa Object Recognized!
Type : RegValue
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\extensions\{c95fe080-8f5d-11d2-a20b-00aa003c157a}
Value : MenuText

Alexa Object Recognized!
Type : RegValue
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\extensions\{c95fe080-8f5d-11d2-a20b-00aa003c157a}
Value : MenuStatusBar

Alexa Object Recognized!
Type : RegValue
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\extensions\{c95fe080-8f5d-11d2-a20b-00aa003c157a}
Value : Script

Alexa Object Recognized!
Type : RegValue
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\extensions\{c95fe080-8f5d-11d2-a20b-00aa003c157a}
Value : clsid

Alexa Object Recognized!
Type : RegValue
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\extensions\{c95fe080-8f5d-11d2-a20b-00aa003c157a}
Value : Icon

Alexa Object Recognized!
Type : RegValue
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\extensions\{c95fe080-8f5d-11d2-a20b-00aa003c157a}
Value : HotIcon

Alexa Object Recognized!
Type : RegValue
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\extensions\{c95fe080-8f5d-11d2-a20b-00aa003c157a}
Value : ButtonText

Alexa Object Recognized!
Type : RegValue
Data :
Category : Data Miner
Comment : "{c95fe080-8f5d-11d2-a20b-00aa003c157a}"
Rootkey : HKEY_USERS
Object : S-1-5-21-1723356289-3833847943-83334289-1013\software\microsoft\internet explorer\extensions\cmdmapping
Value : {c95fe080-8f5d-11d2-a20b-00aa003c157a}

 

phattcat,

Go to the link below and try some of the Basic Spyware, Trojan And Virus Removal. That might solve your problem.

http://forums.majorgeeks.com/showthread.php?t=35407

Steve

 

i've got all them.
did you know what those ?files? were i posted. i deleted them anyway but it is still the same whatever i do. Can idelete explorer and download it again somehow?

 

This will help you reinstall or repair Internet Explorer, http://support.microsoft.com/default.aspx?kbid=318378

Steve

 

Sorry Steve, just to jump in here for one thing, Alexa is included with Internet Explorer and can be safetly removed. (yes it is tracking spyware and should be treated as such)

 

No problem,

Steve

 

hello there. well i tried the scan thing on that ms site and every few seconds it kept prompting me to insert the xp sp1 disc which i dont have cos my machine came with it on. These messages were were something to do with needing to copy dll files to the cache if that helps. anyway the scan eventually finished and it had no effect. The only other thing on the microsoft site seems to be to reinstall everything by the looks eeeeek. i only want links to open