loadkey failed with error 1017

fastang · May 18, 2009

I have an HP dv9617nr laptop. I keep getting the message "loadkey failed with error 1017 (STHIVE#0)" when I try to start up. I have used Derik's Boot and Nuke to completely wipe the hard drive and tried to use my recovery discs to get it back to a factory setting with no luck.

Any ideas?

P.S. It did not come with a vista install disc so I can not boot from that.

plodr · May 18, 2009

If the PC cannot launch into Windows, it may still be possible to use the HP Recovery Manager on the hard drive to restore the computer to its original operating condition by first pressing the Power button to start the PC, and then pressing the F11 key to start the HP Recovery Manager.
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I'm guessing that by wiping the hd using DBAN, you wiped out the recovery partition on the hard drive.

If you made a set of recovery disks, try this

If the PC cannot access Windows, and the Recovery Manager cannot be started by selecting the F11 key on start-up, use the recovery discs to start the PC and restore the hard drive to the original operating condition by following the steps below.
1. Open the disc drive door and turn off the PC.
2. Insert the first Recovery disc in the disc drive and close the door.
3. Press the power button to turn on the PC.
4. The HP Recovery Manager window appears during the boot process.
* If the HP Recovery Manager can access the hard drive, a prompt is displayed to backup the user files before continuing the recovery.
* If the HP Recovery Manager cannot access the hard drive to fix the system errors, the HP Recovery Manager will overwrite all the data and reconfigure the entire hard drive to its original condition.
5. Follow the prompts to insert any additional recovery discs in the disc drive.

After restoring the PC to its original factory template condition, it is extremely important to obtain and install updates for the PC and its software, which has been released since the manufacture date of the PC. Use the HP Drivers and Downloads page to search for updates relating to HP Update, HP Health Check, and HP QuickPlay. Also, search for an updated BIOS and any updated device drivers.
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fastang · May 19, 2009

I tried using the discs I made with no luck. It installed both discs, but when I had to restart I got the same message.

plodr · May 19, 2009

Then it's time to contact HP.

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loadkey failed with error 1017

fastang Private E-2

plodr MajorGeek Super Extraordinaire Moderator Staff Member

fastang Private E-2

plodr MajorGeek Super Extraordinaire Moderator Staff Member