1. philadelphia

    philadelphia Private E-2

    Hello Major Professionals,

    I'm working on a computer for a family friend from our Church and went through the Malware Removal Procedure according to the listed directions. I completed all of them successfully and have a few concerns about the logs? (I'm not sure how to discern what is safe and what is not.) I'll post the logs. I really appreciate your time and any help you can provide.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Remove everything found in MBAM, Hitman and RogueKiller. Reboot and rescan with all three and attach the new logs. You also need to attach the log from running ADWCleaner.
     
  3. philadelphia

    philadelphia Private E-2

    Hiya Tim,

    So appreciate your time TimW .

    Great people here. (and that is an understatement)

    Here are my new logs.
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Looking better. Rerun RogueKiller and have it remove:
    ¤¤¤ Files : 1 ¤¤¤
    [PUP.Gen1][Folder] C:\Users\Owner\AppData\Roaming\BabylonToolbar -> Found

    Then rerun Hitman and have it remove everything under:

    Potential Unwanted Programs

    Again. reboot and rescan with RogueKiller and Hitman. Attach the new logs.
     
  5. philadelphia

    philadelphia Private E-2

    Hello again TimW,

    My new logs. Have a look. Thanks so much for your time! So appreciated Tim!
     

    Attached Files:

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean. Are you having any other malware issues?
     
  7. philadelphia

    philadelphia Private E-2

    Hello again Tim,

    Good to know everything is now clean. Everything seems to be working well now. One last question for you....what brand anti-virus would you recommend? This computer is currently running Kaspersky, I've heard a lot of bad things about this company in recent months concerning this company and the Russian government. I would like to install something else? Any suggestion or thoughts?

    Thanks so much for your time and help, it's appreciated Tim!
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I don't think there is anything wrong with Kaspersky. I believe it is very effective and I don't think the Russian government gives a hoot about your surfing..:)

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Re-enable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now go to the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 or 10 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. After doing the above, you should work thru the below link:
     

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