lucallbackproxy

Discussion in 'Software' started by mimart7, Feb 13, 2006.

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  1. mimart7

    mimart7 Private E-2

    I am having problems with live update. Whenever I shutdown, I always get a lucallbackproxy error. any help would be appreciated.
    Thanks,
    Mike
     
  2. Yargwel

    Yargwel MajorGeek

    I strongly suggest that you run the programs suggested in the stickies in the Malware forum. ie Ad-aware, SpyBot etc.
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    This thread was moved here from the malware form. Liveupdate and LuCallBackProxy are part of Symantec software. This is not a malware issue.

    C:\PROGRAM FILES\SYMANTEC\LIVEUPDATE\LUCALLBACKPROXY.EXE
     
  4. shnerdly

    shnerdly MajorGeek

  5. mimart7

    mimart7 Private E-2

    Still having probs with lucallbackproxy after using the tools in the malware stickies. I haven't used the HJT yet, not sure what to do with it. I am running Norton sytem works premiere, spybot, cc shredder, counter spy, adware personal se. I am, running win 98 se. Any help would be greatly appreciated.
    Mike
     
  6. shnerdly

    shnerdly MajorGeek

    If you have recently run the Microsoft Anti-Spyware program, it mistakenly identifies part of Norton AV as spyware and prompts you to remove it. This could be your problem.
    If you haven't run the MS program then it sounds more like corruption than a virus or malware. I think if it were a virus or malware chaslang would not have sent you here. Your problem is with Norton Anti-Virus. Thats the software that owns LuCallBackProxy. Its a problem with corruption or a faulty installation.

    You could try Nortons web site or tech support

    You could also try reinstalling the Norton program
     
  7. Yargwel

    Yargwel MajorGeek

    Agreed. :)

    Further searching indicates that it may be a problem with the Live Update part of Norton/symantec.
     
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Yes or as shnerdly said, it could possible (not sure if it affect this area) be due to MS Antispyware (which is now fixed) having a false positive detection and removing some Norton files. If this is the case, a restore from MS AS's Quarantine or a reinstall of Norton should fix.
     
  9. Joan of Arc

    Joan of Arc Private E-2

    Mimart7 - Did you resolve this as I have recently started getting the same problem. I also run Norton on Windows 98SE. If you get the solution let me know.
    Have you tried contacting Symantec?
     
  10. Colemanguy

    Colemanguy MajorGeek

    Try disabling any email scanning portions, I have seen in which norton trying to chance your mail server settings, but if it can't for some reason, may be giving you that error.
     
  11. Maxwell

    Maxwell Folgers

    With regard to the original problem, I suggest that you uninstall LiveUpdate, download the latest for your version of Windows from Symantec and reinstall. Follow these instructions to do so: http://service1.symantec.com/SUPPOR...5902cb&dtype=&prod=&ver=&osv=&osv_lvl=&seg=ag

    ------------------
    Note that MS Anti-Spyware program (called Windows Defender) is not available for Winodws 98SE and therefore unable to cause a conflict with LiveUpdate. See system specs for the MS product http://www.microsoft.com/athome/security/spyware/software/about/sysreq.mspx
    ------------------
    I'm unconviced that disabling e-mail scanning is likely to give you a fix to LiveUpdate, especially at shutdown.
     
  12. travlr99

    travlr99 Private E-2

    To Shnerdly and Maxwell - I had same problem with LuCallbackproxy and unable to use liveupdate without an error message. Followed the links you provided; had to uninstall (which was a problem ) and reinstall norton 06 and new updates-virus, liveupdate. Finally everything seems to be working.
    Thanks for your help!!
     
  13. shnerdly

    shnerdly MajorGeek

    Travlr99

    I'm glade you were able to get it going.

    It more or less describes the reasons for most of the old timers around here suggesting AVG or Avast over Norton.
     
  14. Out-to-lunch

    Out-to-lunch Private E-2

    Why do you say that? Do you suppose that AVG or the others never have a problem/corruption, or have to be reinstalled??? I work on computers with all sorts of AV programs, and they ALL have problems. NOthing works perfectly, all the time, and ESPECIALLY in a Windows environment.
    Just go to AVG website, or do a google search on it for problems and you will see many pages come up. I have certainly had many problems with NAV, and am not necessarily thrilled with it either, but I have definitely seen instances where AVG and Avast have been infected when NAV caught the virus. (Of course, I am sure it happens the other way around at times also, though I have seen it much less). Norton is MUCH bigger (more installations) than AVG or any of the freebies, so naturally there will be more problems encountered, because there are simply a lot more of those programs running out there, and many more user screw-ups, as well as bad environments where many many other programs are also currently running (or existing system problems), and it's just impossible to write software that will always work flawlessly with every other piece of software written. AS these other AV programs grow in popularity and get installed on more systems, there problems will also grow proportionately, till they are the exact same place Symantec or the other big ones are. The grass always seems greener on the other side of the fence, and it's always easy to pick on the big guys,
    but sometimes you have to step back and see the big picture first.
     
  15. shnerdly

    shnerdly MajorGeek

    Out-to lunch
    If your question was directed to me, I think NAV is extreamly invasive and unnecessarily complex. Both of these attributes cause it to be more unstable and more troublesome for the novice user then something like AVG which is extreamly simple and rarley requires user intervention. I don't claim it's better at finding viruses but it is definitly more stable.
     
  16. Out-to-lunch

    Out-to-lunch Private E-2

    The last post, not intended to turn into an argument of any kind or anything like that, was directed to anyone who, as you put it, "are suggesting AVG or AVAST over Norton".
    Given time, those programs will probably get bigger and more invasive also, especially if they want to be effective at finding viruses, which after all is the whole point of an Antivirus, isn't it?? If it is not effective, and your system gets infected and you have to spend hours repairing or reloading, isn't that the same as spending time resolving a problem with a program that requires more "user intervention" ?

    I recently loaded AVG on two friends computers, and within 2 weeks, both of them had to "intervene" due to "known issues" (found on AVG's website), which were causing problems on their systems. Compared to several dozen friends (& relatives) computers which I solely support, that I have installed NAV on and have not had to resolve a single problem, or intervene a single time. Added to that, I work full time for a computer store that builds, sells, and repairs computers, and we rarely see a problem with computers which have NAV installed, compared to MANY problems with other Antivirus programs including the ones aforementioned.

    Perhaps that is just "luck of the draw", and not an accurate assessment statistically, but frankly I believe that is where most people's beliefs, comments and opinions come from - their own experience and that of the few dozen people in the circle of their own little world with which they have
    contact.

    To clarify, I am speaking only of the pure Norton Antivirus program, as opposed to the bundled versions which include such things as Internet Security, Personal firewall, SystemWorks, etc. I would agree that those bundled versions do indeed cause many problems and need much intervention, but I have had very good luck personally with Norton's Antivurs program, as well as literally hundreds of our customers which we have installed NAV on their computers who have remained virus and hassle/intervention free. Naturally when any program is installed on literally millions and millions of computers, with myriads of different specs, setups and configurations, and various other installed softwareh, there will absolutely be a proportional amount of problems and issues that arise. I still believe that if AVG were installed on just as many computers, you would see at least as many instabilities and problems as with Norton. And most of the issues that do arise with Norton take minutes to resolve, as opposed to HOURS that are often involved when a system gets infected due to ineffective protection.
     
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