m_cat12's Logs

You mean you tried to run TDSSKiller?

Before we continue I would like for you to use MSConfig to put this machine back into normal start up mode, if you haven't done so already.

Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

File::
C:\Users\Matthew\AppData\Local\6umds8y8841yn3rbmki0sbvbk5so35gq
C:\Users\Matthew\AppData\Roaming\20E6.D13
C:\Users\Matthew\AppData\Roaming\Microsoft\Windows\Templates\6umds8y8841yn3rbmki0sbvbk5so35gq
C:\ProgramData\32366344
C:\ProgramData\34397960
C:\ProgramData\6umds8y8841yn3rbmki0sbvbk5so35gq
C:\ProgramData\~32366344
C:\ProgramData\~32366344r
C:\ProgramData\~34397960
C:\ProgramData\~34397960r

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

 

The logs look good. How are things running for you?

 

What script errors? You mean the one from MGTools?

EDIT: Ahh you mean this?

Are you being redirected still? At what point do you get these errors?

 

Do you have your Vista install disc? If not:

Vista and Win7 Recovery disc


For fixing the boot issues:
To run the Bootrec.exe tool, you must start Windows RE. To do this, follow these steps:

1. Put the Windows Vista or Windows 7 installation disc in the disc drive, and then start the computer.
2. Press a key when you are prompted.
3. Select a language, a time, a currency, a keyboard or an input method, and then click Next.
4. Click Repair your computer.
5. Click the operating system that you want to repair, and then click Next.
6. In the System Recovery Options dialog box, click Command Prompt.
7. Type Bootrec.exe, and then press ENTER.

Then you can do this:

Bootrec.exe /fixmbr

 

Use the PC, surf a while, let me know then how things are running for you.

Please run the below also.

Please also download MBRCheck to your desktop

• Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
• It will show a Black screen with some data on it
• Right click on the screen and select > Select All
• Press Control+C
• Open a notepad and press Control+V
• now please ATTACH that report to this thread

 

So in a couple hours let me know how things are running

 

Then are you NOW able to run TDSSKiller?

Those errors you mentioned relate to yahoo mail I think.

 

Okay then move the TDSSkiller.exe file ( or redownload it ) to your root folder so that you have C:\TDSSkiller.exe to make it much easier to run.

Then reboot your PC with your boot DVD and then get into the command prompt window. The enter the below and hit enter ( it is case insensitive ):

C:\tdsskiller.exe

Hopefully it runs okay. Then reboot normally and see if things are working better of not. Attach the log from TDSSkiller if it made one in your root folder.

 

Excellent. Use the computer a while and let me know how things are running. Remember I can't help you much in the way of the yahoo error. We are very busy dealing with malware removal.

 

Hmmm, let's try the below.

• Download bootkit_remover.rar
• Click the underlined DOWNLOAD text to download the file and save it to your Desktop.
• You then need to extract the remover.exe file from the RAR using a program capable of extracing RAR compressed files. If you don't have an extraction program, you can use 7-Zip
• After extracing remover.exe to your Desktop, double click the remover.exe file to run the program.
• Attach or post inline here, the output from remover.exe

NOTE: The Command Prompt window text can be copied to the clip board by right clicking on the top bar of the window and using the Edit commands to Mark, Copy, and Paste.

 

Hmm I am running out of options. Seems like you have an MBR infection but why the steps I had you go through didn't clear it I don't know. Let's try something else.

• Click Start, Run and copy and paste the below into the Run box and click OK.

• Now reboot your PC and after reboot continue with the below instructions.
• Run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

Make sure you tell me how things are working now!

 

Is remover.exe on the desktop out of the zipped file?

 

Bear with me, I am struggling to find the cause of this. I have a question, do you use a router? There is a little button on the bottom ( on most models ) to reset it to factory settings. Do that. You may then need to go back into it to set any special setting that you may have set up originally. But do that first and see if that doesn't take care of it.

You can test this theory by connecting directly to your modem and if the redirects/random music stop, then you know it is the router that is infected.

 

Also want you to run this

GMER - running with a random name

Attach the log to your next message.

 

Also very important. TDSSkiller did not give a complete log last time so please re run it and attach the new log.

 

Let's see if we can figure out what is going on with this. We need this to run and create a log. If it is stopping at about 80%, it is a sign of a new MBR infection going around. So let's make sure you are doing it right.

• Download TDSSKiller from Kaspersky to your directly onto your Desktop
• Now double click the TDSSkiller.exe file to run it ( if using Vista or Windows 7 do not double click on it but rather, right click and select Run As Administrartor. )
• If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123tdk.com).

• If you do not see the file extension, please refer to: How to view hidden, system files & folders!
• You may see a window similar to the below appear

http://forums.majorgeeks.com/chaslang/images/TDSSkiller/tds1.jpg

• Click on Run to allow the application to run properly.
• If you see any popup warnings from your antivirus or firewall about it trying to access the nework or similar, make sure that you allow it to run/have access.
• It will start the scan and run rather quickly and will not.ify you of whether anything is found or not.

You will then see the below window
http://forums.majorgeeks.com/chaslang/images/TDSSkiller/tds2.jpg

• Click on the Start scan button to begin the scan and wait for it to finish. When it finishes, you will see a window similar to below accept you may have one indicating infections were found.

http://forums.majorgeeks.com/chaslang/images/TDSSkiller/tds3.jpg

• Follow the instructions to delete/quarantine if asks you what to do when if finds something.
• Whether an infection is found or not, a log file should already be created on your C: drive ( or whatever drive you boot from) in the root folder named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run. Please attach this log to your next reply. (See: HOW TO: Attach Items To Your Post )
• Reboot and the infection should hopefully be removed.

 

What exacly does this mean? What happens?

What exactly does this mean? What did you do exactly? If TDSSkiller is not running from your Desktop in normal operation this is something wrong.

This is not a complete log. Check again.

See an example of what a complete log should look similar to in the attachment in the below link:

http://forums.majorgeeks.com/showpost.php?p=1617568&postcount=2

 

After looking the TDSSkiller log again, I see it shows X:\Windows. Thus you did not have it scan the proper drive. Your infection is on drive C and you need to fix drive C.

 

Yes this is the type of infection behind the reason we were trying to get TDSSKiller to run properly. It would have found and fix this too. It's good to know that Kaspersky's VRT program was able to run when TDSSKiller would not.

How is your computer working now?

 

Yes let's have you do the below so that we can check one more time for any remaining issues before wrapping up.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

 

Complete the below final instructions and see if it changes afterwards. When UAC is turned back on this should change back.


If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You're welcome. safe surfing.