Malware help needed

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Blueone, Apr 1, 2012.

  1. Blueone

    Blueone Corporal

    I know it's been a while but I finally found time to run the malware process. These are the first four logs asked for.
     

    Attached Files:

  2. Blueone

    Blueone Corporal

    Re: Software that frees up ram

    Here is the fifth log asked for in the malware process. I hope this last one is the right attachment.
     

    Attached Files:

  3. Blueone

    Blueone Corporal

    I posted in the software forum and asked about a program that frees up ram. I talked to several people and a malware helper (Satrow) suggested that I do the read and run procedure. I knew that a poster shouldn't do those things without the guidance of a Major Geeks malware specialist but wasn't thinking straight at the time and did it anyway. The logs have been placed in the post "software that frees up ram", it's still on the first page. What should I do? Can the post be moved to this forum?
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Posts moved. I am not finding any malware in your logs. You can return to your thread in the software forum.

    Since you are not having any malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0
     
  5. Blueone

    Blueone Corporal

    Thanks TimW.
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You're welcome. Safe surfing. :)
     

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