Malware Log

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Joey Jiggles, Feb 17, 2012.

  1. Joey Jiggles

    Joey Jiggles Corporal

    Hey guys,

    My other computer is on it's last leg and being worked on over in software by you guys (thank you!). I decided to check my life line (laptop) for some malware and make sure this thing is ok until I figure out what is wrong or what to do with the other desktop. Anyway.. attached is my malware log I did last night and mg tools now.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Still would like to see the logs from:
    SAS
    ComboFix

    And can we assume you allowed MBAM to fix what it found?
     
  3. Joey Jiggles

    Joey Jiggles Corporal

    Hey,

    Sorry for the delay. I did a combofix, superanti, mglog, and another malware.

    Thanks!
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Now copy just the bold text below to notepad (Do not include any space above the word REGEDIT). Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.


    Now use windows explorer to find and delete:
    c:\documents and settings\Joseph W. Gallo\Application Data\searchquband
    c:\documents and settings\Joseph W. Gallo\Application Data\searchqutoolbar

    Tell me what issues you may still be having, if any.
     
  5. Joey Jiggles

    Joey Jiggles Corporal

    Ok, so I received the message that it was added to the registry successfully. Can I now delete the file off my desktop?

    Looks like searchqu isn't my home page anymore, so that is nice.


    Thank you for your help.
     
  6. Joey Jiggles

    Joey Jiggles Corporal

    Also, my computer seems to hit 100% a lot. I have noticed FireFox seems to take up a lot of usage. I have googled the issue but have not seemed to get it figured out. You don't think there is a small malware issue do you? Or even I have been having a lot of trouble with Aol.com for email. The page just doesn't load correctly and a lot of images won't show up right. It's been weird.
     
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Firefox can use a lot of computer resources. Try using IE for a while and see if it calms down. I suggest you post in the software forum for additional assistance with your email.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0
     

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