Malware Might Be Cause Of Preventing Access To Certain Things?

This past Saturday I wanted to get a tax form from my health insurance provider's website, but when I opened the lid of my laptop I saw a message (before I could even unlock the computer) that said a file had been fixed. I didn't write down what it said, but I remember seeing the word Crypto. I clicked ok and unlocked the computer.
Then the health insurance site was stopping me from accessing the site giving me a page that says
Access denied
Error 15
[web address]
[time and date]
What happened?
This request was blocked by the security rules
Your IP: [IP address]
Proxy IP: [IP address] (ID 10144-10645)
Incident ID: 144000900038214157-97051881348535945
When I try to go log in manually, it would hard stop me again saying it thinks I'm a bot due to certain possible activity I don't think I have happening (i.e. going through the site at super human speed, using a VPN, or some add-on/extension). When I click I am not a bot, and try to proceed, I get the Error 15 page again. I was always able to access this site in the past and don't know what would have changed since the last time.
When I looked up a fix for getting this error, I found a list of steps to go through one by one until the problem is fixed. The first one was to turn on Set time zone automatically in Settings > Time & Language > Date & Time. But when I went there Set time zone automatically is greyed-out even though I am an administrator. There's only one account on the computer.
When I looked up how to fix this problem, most of the hits are for Windows 11 and I'm using Windows 10. There were some videos that said Windows 10/11 (also written as Windows 11/10) and the first one had 3 methods. The first two didn't work and the third method doesn't seem to exist for Windows 10. I gave up at this point and decided this was a job for MajorGeeks.
When I searched for "crypto" in the C drive the only files I could think might have been what that message was about were 1 of these 4 (based on date):
amd64_microsoft-windows-cryptowinrt-dll_31bf3856ad364e35_10.0.19041.746_none_2ab5d0707a246d19

wow64_microsoft-windows-cryptowinrt-dll_31bf3856ad364e35_10.0.19041.746_none_350a7ac2ae852f14

Microsoft-Windows-Crypto-DPAPI%4Operational

Microsoft-Windows-Crypto-NCrypt%4Operational

4 logs are attached.

 

ADWCleaner log attached.

 

FRST and Addition logs attached.

 

There was a choice between a smart scan and a deep scan and so I chose deep. After it was finished I clicked on reports, which had the bars in the icon, but there was no report there. Please see attached images. (I also turned off Ransomware & Realtime Protection and Browser cleanup from the main screen before starting the scan because this program may conflict with my current AV.) Please advise on this. I want to make sure I'm using this right.

 

Hitman log attached. It looks the same as the first Hitman log.

 

I'm ok with it.

 

I don't think I have tried spybot.

 

I haven't received any instructions after answering that I don't think I have tried spybot. Please continue with assistance. Thank you.

 

Spybot scan results attached. I'm guessing that I made the right decisions during install/set up.

 

Do you mean are they still there? Since the instructions on malware removal/cleaning procedure pages all say not to delete anything, just create logs, I only created the log. So I'm assuming they still would be there. I also am not sure if the pre-scan decisions I made during Spybot install/running were right. I'm just guessing since there's no instructions from MajorGeeks I've seen.

 

I checked the spybot log myself and those two don't appear in the log, so I ran Hitman again and they are still in the scan results for that. How am I supposed to remove those reg keys manually?