Maplestory + Windows 7 = BSoD

0x0000008E

KERNEL_NOT_HANDLED or something like that. I've been led to believe that it means that the program is not getting along with another program. I will try to be brief

I use:
A Lenovo G550 Laptop with Windows 7 Home Premium 32-bit.
I'm trying to play Maplestory on it, a very old, sprite based 2D MMORPG.

* BSoD will occur on log-in screen.
* BSoD will occur either immediately when entering log-in screen or wait for as long as 10 seconds before ocurring.
* If I manage to type in password, PIN and selecter server and character before this time, I will not get a crash. I can then run MS happily forever, I had it on for 14 hours before I had to move laptop, hence closing game down.
* I have managed to enter the game like this 3 times in over 200 tries.
* When MS does get to run it runs smooth as hell, WAY better than on my desktop.

Actions attempted to resolve this issue:
* Updating drivers (triple checked)
* Disabling anti-virus, anti-spyware, firewall, windows defender etc.
* Un-installing anti-virus, anti-spyware.
* Running programs as administrator.
* OS compatibility changes.
* Allowing Maplestory and it's needed boot-up program AhnLab HackShield full access through the system.
* Terminating all active processes except those vital to the functioning of the computer
* Checking RAM and hardware health.

Thoughts: Some processes I can't terminate. Some processes I can terminate but they popup after a while again such as AskService.exe, ASKUpgrade.exe, SearchFilterHost.exe etc etc...

Conclusion: Obviously the computer is fit to run MS since it has done so three times incredibly smoothly. The BSoD occurs at different time intervals only in the log-in phase of the game.

Now this is as much information as I can present... I would REALLY appreciate it if someone could please try to help me solve this riddle.

Cheers

/Patrik

EDIT: How can I simply disable the BSoD? I don't really care if windows thinks it might break the computer, I want to disallow Windows from shutting down my computer like this.

 

a bsod doesn't occur when windows "thinks" something will happen, it only occurs when that something happens. the only suggestion i have is to do compatibility mode (as you've already stated) for all of the apps that will be run while playing (including any anti cheat or updater exe's). have a look through this thread for suggestions http://forum.nexon.net/MapleStory/forums/thread/2623269.aspx
and this http://www.w7forums.com/guide-maplestory-windows-7-a-t515.html

 

Welcome to the forum Patrik,

One possibility is that Hackshield is detecting some process that it is coded to *kill*. If this process is tied into Windows somehow, BSOD ...

As you seem to be running with ASKbar, which many consider spyware, I'd spend some time running the Malware cleanup scans just to rule out any malware, rootkit etc. (other than Hackshield ^^).

Also, be aware that sometimes firewalls and A/V's cannot be comepletely disabled unless they are cleanly uninstalled.