Mean adware problem

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by wmarkj, Jan 1, 2005.

  1. wmarkj

    wmarkj Sergeant

    I have a mean adware issue. I use Win 98, and have a hijack this log file I can post on request. I am a beginner at this, and am willing to make a donation if my system can be cleaned of this problem from you no where :)
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Hello and Welcome To MajorGeeks!

    First, please follow ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

    If you already have any of the programs linked in the tutorial please double check your version to make sure you have the latest one and that you have any/all updates for the programs.

    NOTE: In order to resolve the issues you are having it is very important that you at least try to perform all the steps as outlined. If you have any difficulty please post back letting us know what steps you have completed, what you found while doing the scans if anything and details about any problems you have encountered in completing the steps. The more details you can provide the better.

    After doing ALL of the above if you still have a problem:

    Make sure you have HijackThis 1.99 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

    Now post a HijackThis as a .txt file attachment to your message. All running programs should be closed,including your web browser, e-mail. Close before running Hijack This!

    Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder, for example C:\Program Files\HJT
     
  3. wmarkj

    wmarkj Sergeant

    Thanks. I am dealing with ad pop ups like crazy! I have downloaded most all the utilities that this novice can, and run them. I even reinstalled HiJack This after reading it needs to be in a unique Program Files folder (previously had on desktop). AdAware and Spybot find issues and resolve them, but they always come back. CXTPLS is not responding with CNTL/ALT/Delete and I've read along the way that is a problem file anyway. Willing to send HiJack This text if needed? May God richly bless the individual that can guide me out of this foxhole :)
     
  4. wmarkj

    wmarkj Sergeant

    hijack this log file attached
     

    Attached Files:

  5. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    First, Lets do this, Follow me below:

    1) Boot into Safe Mode

    2) First make sure you have "Hidden files and folders" checked per the tutorial.
    Now, go into the directory C:\WINDOWS and locate the folder called "BUNDLES"

    C:\WINDOWS\BUNDLES <--- Delete this whole folder

    Same directory C:\WINDOWS locate the file called "wupdt.exe" and delete it.

    Now go into the directory C:\PROGRAM FILES and locate the folder called "CXTPLS"

    C:\PROGRAM FILES\CXTPLS <--- Delete this whole folder

    Also in the same folder, find and locate the folder called WINDOWS CONTROLAD

    C:\PROGRAM FILES\WINDOWS CONTROLAD <--- Delete this whole folder

    Same directory, find the folder called CSBB

    C:\PRGRAM FILES\CSBB\ <--- Delete whole folder

    Same directory, find the folder called AutoUpdate

    c:\Program Files\AutoUpdate\AutoUpdate.exe <--- Delete this whole folder

    3) Now reboot into normal mode, and post new HJT log.
     
  6. wmarkj

    wmarkj Sergeant

    thanks, got that done. Before I started the steps, something I may have done has caused Explorer to say "not responding" when I cntl/alt/delete. Had to reboot a couple times. Anyway, here is the new HJT log after following the steps you provided.
     

    Attached Files:

  7. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Ok, Now run HJT againa and have it fix these entries, before fixing anything with HJT please close all browsers.

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: (no name) - _{CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - (no file)
    O2 - BHO: BTGrabObj Class - {00000000-F09C-02B4-6EC2-AD0300000000} - C:\WINDOWS\BTGRAB.DLL
    O4 - HKLM\..\Run: [vcmpin] C:\WINDOWS\BUNDLES\ADL_MTESTSTUB.EXE
    O4 - HKLM\..\Run: [CSV10P70] \Progra~1\CSBB\CSV10P070.EXE
    O4 - HKLM\..\Run: [jglwpy] C:\WINDOWS\SYSTEM\twmimf.exe
    O4 - HKLM\..\Run: [Windows ControlAd] C:\PROGRAM FILES\WINDOWS CONTROLAD\WINCTLAD.EXE
    O4 - HKLM\..\Run: [AutoUpdater] "c:\Program Files\AutoUpdate\AutoUpdate.exe"
    O4 - HKLM\..\Run: [o72Q36T] IR3TMLER.EXE
    O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
    O4 - HKCU\..\Run: [Zwt4RWf7g] INEMA13N.EXE
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/28eaa6f092920bea3d23/netzip/RdxIE601.cab
    O16 - DPF: {C432C4BD-3566-411C-8F3C-E5E0D3AE5D33} (CBrowser Class) - http://www.streamingfaith.com/common/mbrowser/MINIBrowser.CAB
    O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab

    After fixing these entries reboot and post new HJT log. Let me know how things are working as of now. Thanks!
     
  8. wmarkj

    wmarkj Sergeant

    heres the log. Didn't see O4 - HKLM\..\Run: [vcmpin] C:\WINDOWS\BUNDLES\ADL_MTESTSTUB.EXE but handled the rest
     

    Attached Files:

  9. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Ok, Lets remove this file, follow below:

    C:\WINDOWS\TEMP\THNALL1B.EXE

    1) First make sure you have "hidden files and folders" enable per the tutorial, Now go into the directory "C:\WINDOWS\TEMP" and remove everything in this folder.

    2) Download and Install CCleaner

    3) Run this tool and do all 3 scans.

    4) Run HJT again and remove the below entry, please close all browsers before removing anything with HJT.

    O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)

    Reboot, post new log and let me know how things are running now.
     
  10. wmarkj

    wmarkj Sergeant

    I read somewhere (tutorial??) that to get all files displayed that you go into IE options/View tab and click on Show all files. That is checked. Am I on the right track as far as having all files displayed?
     
  11. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    1) Go into Control Panel

    2) Select Folder Options

    3) Click the 2nd tab (View)

    4) Under "Hidden files and folders" make sure its checked.
     
  12. PhilliePhan

    PhilliePhan Guest

    Generally, it is not recommended to Scan for Issues with CCleaner unless you know what you are doing. If you do Scan for Issues, make sure to create a backup when prompted to do so!

    We have seen cases where novices have run into problems doing this.

    Please be careful :)

    PP
     
  13. wmarkj

    wmarkj Sergeant

    Thanks, I found appropriate tutorial as you were writing.
    I'm deleting all in TEMP, and error says "Temporary Internet Files" and "Cookies" etc are system files and Windows may not operate if I delete. Do these rebuild? Should I select the Yes to All and proceed?
     
  14. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Yes, it is fine to delete these files.
     
  15. wmarkj

    wmarkj Sergeant

    after cc cleaner, I re launch Mozilla (new browser I use) and it errors "the file \home cannot be found". Also, manage attachments won't launch to send you new hjt file. Please help.
     
  16. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Did you do the 3rd step using CCleaner? If so did you create backups?
     
  17. wmarkj

    wmarkj Sergeant

    a reboot seems to have fixed the home page issue in Mozilla. The CC cleaner did not seem to operate in steps, or prompt for a backup. It just had the 3 categories defaulted and checked with a continue or proceed button, so I went for it... Will now try to send you hjt log.
     
  18. wmarkj

    wmarkj Sergeant

    had to send hjt with IE this time. Mozilla manage attachments won't launch.
     

    Attached Files:

  19. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Ok, still a few things I see here that needs to go, follow me below:

    1) Boot into safe mode

    2) Go into the folder C:\WINDOWS and locate the file

    ZSERV.DLL

    Delete this file!

    3) Also, go into the directory C:\WINDOWS\SYSTEM and find the file TWMIMF.EXE Delele This File!

    4) Reboot into normal mode and run HJT again and remove the below entries if they are present. Post new log! after doing this. Let me know how things are running.

    O2 - BHO: ZServObj Class - {00000000-C1EC-0345-6EC2-4D0300000000} - C:\WINDOWS\ZSERV.DLL
    O4 - HKLM\..\Run: [omvycjsobkikp] C:\WINDOWS\SYSTEM\TWMIMF.EXE
     
  20. wmarkj

    wmarkj Sergeant

    I'm no longer getting pop ups with IE. My daughter got a ton signing onto AOL Instant Messenger, but as long as IE is clean, I think I'll live. Ad Aware's ad on for detecting VX2 says I don't have that, but every Ad Aware scan finds "VX2 malware" and cleans it, but it comes back. Dunno if you have any theory on the Manage Attachments not working in Mozilla, but if that is the only issue I have, I think I can let that one go. Attached is my newest hjt file after deleting zserv.dll and twmimf.exe. and the other one you mentioned that was present, deleted.
     

    Attached Files:

  21. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Ok, There is a few Trojans that are loading. So What I want you to do is this.

    1) Download and Install TrojanHunter

    2) After install it will prompt to update, go ahead and update.

    3) Run a full scan on drive C:\
    NOTE: Remove all infections found.

    4) After TrojanHunter is complete, download and install SpySweeper

    5) Update definitions by click "Options" update definitions.

    6) Run a full scan and remove all found traces.

    7) After these steps are complete, Reboot and post new HJT log.
     
  22. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Also for the VX2 problem download the following tools and follow below:

    Generic Detection Tool

    http://www.downloads.subratam.org/DllCompare.exe

    http://www.downloads.subratam.org/VX2Finder.exe

    http://www.downloads.subratam.org/KillBox.zip


    Now, unzip the Generic Detection Tool to a safe folder of your choice and run "findit.bat" - Allow it as much time as it needs to run. You may get an error message of "File Not Found," but just let it go.

    The tool should generate a long text file. Please attach that to your next post.

    Do not reboot after that because that can cause the files to mutate.

    NOTE: Complete post #21 before doing this. Thanks!
     
  23. wmarkj

    wmarkj Sergeant

    here is hjt file. Now beginning work on instructions in post 22. Thanks for all this help!!
     

    Attached Files:

  24. wmarkj

    wmarkj Sergeant

    re:post 22:Do I run all 4 of those utilities in order, or just download them and run the generic detection tool?
     
  25. wmarkj

    wmarkj Sergeant

    the vx2 finder error said "is currently only for NT based systems". I use Win 98
     
  26. wmarkj

    wmarkj Sergeant

    here is output.txt from find.exe. When asked if I wanted to "add to registry" I clicked on no each time and closed.
     

    Attached Files:

  27. PhilliePhan

    PhilliePhan Guest

  28. wmarkj

    wmarkj Sergeant

    I am a home user. If I understand your question correctly, I use only one profile, the one that automatically boots in when I boot up the cpu. I don't use additional profiles.
     
  29. wmarkj

    wmarkj Sergeant

    I have run the Generic tool. Am I OK to reboot?
     
  30. PhilliePhan

    PhilliePhan Guest

    So, your daughter doesn't have her own account? A lot of malware gets on family computers via kids' accounts! ;)

    Go ahead and reboot if need be - If you need to run that tool, we'll have to set you up with the right one first!

    If there is only 1 account on your machine, please send me a fresh HJT log from Normal Windows boot for that account ( Bet you're tired of that!).

    ALSO - What problems are you continuing to have? (Sorry, I arrived late to the party!)

    PP :)
     
  31. wmarkj

    wmarkj Sergeant

    user bjgarrick has done a great job cleaning up pop ups with IE. I think I'm all set, just concerned that VX2 and VX2/f continue to appear as malware detected by Spybot and AdAware even after those programs have cleaned them up. AOL Instant Messenger continued to have ads pop up, but I think we can live with that as long as I don't have dormant things that can recreate the pop ups. Manage attachments no longer works on this website with Mozilla after running CCleaner. As long as nothing else is affected, I can live with that. Attached is another hjt log, I'll pick back up with your reply tomorrow afternoon. Thanks.
     

    Attached Files:

  32. PhilliePhan

    PhilliePhan Guest

    Looks like you and BJ got rid of everything - I do not see anything particularly harmful in your log.

    It also looks like some critical updates from Windows await you.

    If you want to doublecheck fro the VX2 Variant, download this tool:Generic Detection Tool for 9x/ME (just click "Agree" to D/L) and run Findit.bat and attach the log.

    Somebody will check back tomorrow!

    PP :)
     
  33. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Most of these VX2 infections have been XP thats why I got confused. Sorry about that! Glad everything is working fine!
     
  34. wmarkj

    wmarkj Sergeant

    Spysweeper wants to warn me about strings.exe when I clicked on findit9xme.bat. Should I tell it is ok?
     
  35. wmarkj

    wmarkj Sergeant

    ok, got the info on strings.exe after I said ok to spysweeper. Now going to run these programs from last night to clean it up. I'll be glad when this is over!!! Any advice appreciated.
     
  36. wmarkj

    wmarkj Sergeant

    I'm confused about strings.exe. The link I was sent said it is malicious, but it seems to be working like the other guys said in that it is creating a log file/searching. Do I abort?????
     
  37. wmarkj

    wmarkj Sergeant

    I aborted. Trojan Hunter said the following:
    Port scan
    Port 5180/TCP is open (matches Peeper.120) (Tell me more about port alerts...)
    Port 1480/TCP is open (matches RemoteHack.130)
     
  38. wmarkj

    wmarkj Sergeant

    ok guys, here is current hjt file. Do I look OK? Spyhunter found many of the same issues as before our fix yesterday(e.g. 2nd thought Trojan, vx2)
     

    Attached Files:

  39. wmarkj

    wmarkj Sergeant

    also, the link to advance to the next news article under the picture on http://comcast.net/chsi.html is another link that doesnt work in Mozilla after ccleaner. any ideas?
     

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