media player problems

have been using musicmatch for years with no problems opened it yesterday and a message came up that a file was missing tried to reinstall but it turns my computer off every time i try , tried to completely remove and download again and still turns my computer off at the install part any ideasComputer
Operating System Microsoft Windows XP Professional
Internet Explorer 6.0.2600.0000 (IE 6.0 - Windows XP)



Motherboard
CPU Type AMD Duron XP, 1300 MHz (6.5 x 200)
Motherboard Name Shuttle AK32L (5 PCI, 1 AGP, 2 SDR DIMM, 2 DDR DIMM, Audio)
Motherboard Chipset VIA VT8366 Apollo KT266
System Memory 512 MB (DDR SDRAM)
BIOS Type Award Modular (04/12/02)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)

Display
Video Adapter NVIDIA GeForce2 MX 200 (32 MB)
3D Accelerator nVIDIA GeForce2 MX 100/200
Monitor Compaq MV520 (923BE50QH764)

Multimedia
Audio Adapter C-Media CMI8738/C3DX Audio Device
Audio Adapter VIA AC'97 Enhanced Audio Controller

Storage
Disk Drive QUANTUM FIREBALL CX13.5A
Disk Drive WDC WD400BB-00DKA0
Optical Drive Compaq DVD-ROM DVD-113R (6x/32x DVD-ROM)
Optical Drive MITSUMI CR-48XETE (48x/12x/48x CD-RW)

Partitions
C: (FAT32) 19067 MB (9743 MB free)
D: (FAT32) 19075 MB (13389 MB free)
G: (FAT32) 12875 MB (5796 MB free)

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network


Network Adapter AMD PCnet-Home Based Network Adapter (Generic)
Modem Compaq Data Fax Modem

Peripherals
Printer Lexmark Z53 Color Jetprinter (Copy 1)
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